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50 lines
3.3 KiB
Markdown
50 lines
3.3 KiB
Markdown
---
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title: 'KNEL — Shared Services Proposal (Draft)'
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menu: 'KNEL — Shared Services Proposal (Draft)'
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---
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# KNEL — Shared Services Proposal (Draft)
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Purpose
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- Establish KNEL as the shared-services backbone across all LLCs with simple, auditable intercompany practices, minimal overhead, and portfolio-level visibility.
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Scope (current)
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- Identity/Access: OIDC SSO for all Cloudron apps (Gitea, Redmine, Matomo, Documenso, others).
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- ERP/CRM: Dolibarr per-LLC, plus KNEL, Board, and Family Office instances.
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- Infra: Cloudron automation for DNS/SSL/backups/upgrades; infra base cost ≈ $100/month.
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Architecture and Operating Model
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- Tenancy: Keep Dolibarr single-tenant per LLC. KNEL provides shared services to each LLC.
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- Roles: Standardize groups/roles: Owner, Operator, Contributor, Viewer. Map these to OIDC groups.
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- Inventory: Maintain a simple CMDB list of Cloudron apps with tags: `biz=<slug>`, `env=prod|staging`, `slo=tier-1|2|3`, `cost_center=KNEL:<sku>`.
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- Backups/DR: Define RPO/RTO by tier (suggested: Tier‑1 RPO 6h, RTO 4h; Tier‑2 RPO 24h, RTO 1d; Tier‑3 best effort). Quarterly restore tests.
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Intercompany Accounting (Lightweight)
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- Historical investments: Track RackRental/Suborbital large balances as intercompany loans to be repaid before any distributions. For small/legacy domain fees, waive or treat as immaterial.
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- Base infra cost ($100/mo): Keep at KNEL until a business generates revenue above a defined threshold; then begin simple recharges. Example threshold: revenue ≥ $500/mo → recharge a flat $10–$20/mo.
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- Price book: Publish a KNEL internal price list (flat rates) for common services (e.g., “Cloudron app slot,” “Matomo property,” “Gitea org,” “Documenso seats”). Keep rates nominal; objective is accountability, not profit.
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- Dolibarr: KNEL is Supplier; each LLC is Customer. Use one recurring invoice per LLC per month (may be $0 if below threshold) plus ad‑hoc for exceptional items.
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- Approvals/Aging: 1‑step approval; monthly statement pack; soft remediation (freeze non‑critical services after 60 days, with manual override).
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Cloudron/Infra Practices
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- App tagging and nightly inventory export (CSV/JSON) for reconciliation. Manual mapping acceptable initially.
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- Change mgmt: Simple maintenance window and Markdown change log with Git tags.
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- Monitoring: Monthly uptime report by tier; backup success rates.
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Analytics and Documents
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- Matomo: Per‑business site IDs with a portfolio roll‑up dashboard (visits, conversions, goal completions, top referrers). 12–24 month retention.
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- Documenso: Template library for JV, Intercompany Agreement, SOW, NDA (prioritize later). Standardize signer roles.
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- Redmine: Single instance with per‑LLC projects. Standard issue types; optional time-tracking for KNEL billable support if needed.
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Governance and Review
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- CPA review: Have CPA review intercompany policy and price book prior to significant revenue.
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- Security: OIDC is the single source of truth. Quarterly access reviews of groups/roles per LLC.
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- Policy docs: Versioned in IBP (public) with links out to canonical legal repos.
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Open Decisions (for you)
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- Accounting basis (cash vs accrual) and CPA preferences.
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- Revenue threshold and flat recharge amounts per LLC.
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- Exact RPO/RTO by tier and which apps are Tier‑1.
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- Documenso template prioritization order.
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- Redmine time-tracking usage for KNEL support.
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