merge: plan.knownelement.com (7 pages)
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Charles N Wyble
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content/plan.knownelement.com/pages/01.home/default.md
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content/plan.knownelement.com/pages/01.home/default.md
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---
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title: 'Known Element Enterprises (KNEL) - Business/Product/Operations Plan - Introduction
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menu: 'Known Element Enterprises (KNEL) - Business/Product/Operations Plan - Introduction
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'
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---
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# Known Element Enterprises (KNEL) - Business/Product/Operations Plan - Introduction
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## Executive Summary of Known Element Enterprises
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Known Element Enterprises (KNEL) is the management company of Turnkey Network Systems LLC (established when the operating agreement of Turnkey Network Systems LLC was adopted).
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It handles the operation/administration/maintenance etc of all TSYS Group IT/business systems.
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KNEL is the domain of the TSYS Group Chief Operations Officer, supported by Turnkey Network Systems LLC AI and human staff and officers.
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## Reduction to practice
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- [GIT Organization](https://git.knownelement.com/KNEL)
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- [IT Discourse Category](https://community.turnsys.com/c/chiefoperationsandfinanceofficer/vptechnicaloperations/20)
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- [IT Projects](https://projects.knownelement.com/projects/technicaloperations)
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title: 'KNEL — Internal Price Book (Draft)'
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menu: 'KNEL — Internal Price Book (Draft)'
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---
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# KNEL — Internal Price Book (Draft)
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Intent
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- Nominal, simple rates; accountability over precision; revisit after CPA review and revenue.
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Model (proposed)
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- Base infra absorbed by KNEL initially; per‑LLC flat recharge starts only when revenue is material (TBD).
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SKUs (initial)
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- CLD-APP-SLOT — Cloudron app slot (per deployed app)
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- OIDC-IDP — OIDC identity provider (per LLC)
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- GIT-ORG — Gitea organization
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- MAT-PROP — Matomo property (site ID)
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- DOC-SEAT — Documenso seats (bundle)
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- RED-PROJ — Redmine project (per LLC)
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content/plan.knownelement.com/pages/03.questions/default.md
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---
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title: 'KNEL — Shared Services Questions (STEP0)'
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menu: 'KNEL — Shared Services Questions (STEP0)'
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---
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# KNEL — Shared Services Questions (STEP0)
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Context (confirmed)
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- OIDC single sign-on for all Cloudron apps.
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- Matomo portfolio roll-up desired.
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- CPA engaged; policies to be reviewed.
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- Infra base cost ≈ $100/month; keep accounting lightweight.
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Questions (answer inline as ready)
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- Historical investments: which LLCs have balances to recover (e.g., RackRental/Suborbital)?
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- Pricing stance: keep base recharges at $0 until revenue, then nominal flat recharge? Any threshold?
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- Access: any OIDC group/role gaps to fix now across Gitea/Redmine/Matomo/Documenso?
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- Matomo portfolio KPIs to show (visits, conversions, goals, revenue proxy)?
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- Documenso templates to prioritize (JV, Intercompany, SOW, NDA)?
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- DR/SLOs: confirm targets by tier and quarterly restore cadence.
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title: 'KNEL — Overview (STEP0 import)'
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menu: 'KNEL — Overview (STEP0 import)'
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---
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# KNEL — Overview (STEP0 import)
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This section captures shared-services planning content for KNEL imported from the IBP STEP0 phase. Content is additive and public.
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content/plan.knownelement.com/pages/05.policies/default.md
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title: 'KNEL — Policy Drafts (STEP0)'
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menu: 'KNEL — Policy Drafts (STEP0)'
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---
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# KNEL — Policy Drafts (STEP0)
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Intercompany Recharge Policy (Draft)
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- Purpose: keep internal billing simple; prioritize shipping.
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- Base infra (~$100/mo) absorbed by KNEL until businesses have revenue; then nominal flat recharge may begin (to be confirmed with CPA).
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- Monthly invoicing via Dolibarr; $0 allowed when below threshold.
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Investment Recovery Policy (Draft)
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- Track larger historical balances (e.g., RackRental/Suborbital) as intercompany loans; repay before distributions.
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- Initial interest 0% unless CPA advises otherwise.
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Access and Identity Policy (Draft)
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- OIDC SSO is authoritative; no local accounts. Quarterly access reviews.
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Backup/DR Policy (Draft)
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- Tiers and RPO/RTO targets to be confirmed; quarterly restore tests.
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Matomo Analytics Policy (Draft)
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- Per-business site IDs; portfolio roll-up dashboard; 12–24 month retention.
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Documenso Templates Policy (Draft)
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- Templates: JV, Intercompany Agreement, SOW, NDA (prioritization pending).
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title: 'KNEL — Shared Services Proposal (Draft)'
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menu: 'KNEL — Shared Services Proposal (Draft)'
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---
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# KNEL — Shared Services Proposal (Draft)
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Purpose
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- Establish KNEL as the shared-services backbone across all LLCs with simple, auditable intercompany practices, minimal overhead, and portfolio-level visibility.
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Scope (current)
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- Identity/Access: OIDC SSO for all Cloudron apps (Gitea, Redmine, Matomo, Documenso, others).
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- ERP/CRM: Dolibarr per-LLC, plus KNEL, Board, and Family Office instances.
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- Infra: Cloudron automation for DNS/SSL/backups/upgrades; infra base cost ≈ $100/month.
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Architecture and Operating Model
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- Tenancy: Keep Dolibarr single-tenant per LLC. KNEL provides shared services to each LLC.
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- Roles: Standardize groups/roles: Owner, Operator, Contributor, Viewer. Map these to OIDC groups.
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- Inventory: Maintain a simple CMDB list of Cloudron apps with tags: `biz=<slug>`, `env=prod|staging`, `slo=tier-1|2|3`, `cost_center=KNEL:<sku>`.
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- Backups/DR: Define RPO/RTO by tier (suggested: Tier‑1 RPO 6h, RTO 4h; Tier‑2 RPO 24h, RTO 1d; Tier‑3 best effort). Quarterly restore tests.
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Intercompany Accounting (Lightweight)
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- Historical investments: Track RackRental/Suborbital large balances as intercompany loans to be repaid before any distributions. For small/legacy domain fees, waive or treat as immaterial.
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- Base infra cost ($100/mo): Keep at KNEL until a business generates revenue above a defined threshold; then begin simple recharges. Example threshold: revenue ≥ $500/mo → recharge a flat $10–$20/mo.
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- Price book: Publish a KNEL internal price list (flat rates) for common services (e.g., “Cloudron app slot,” “Matomo property,” “Gitea org,” “Documenso seats”). Keep rates nominal; objective is accountability, not profit.
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- Dolibarr: KNEL is Supplier; each LLC is Customer. Use one recurring invoice per LLC per month (may be $0 if below threshold) plus ad‑hoc for exceptional items.
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- Approvals/Aging: 1‑step approval; monthly statement pack; soft remediation (freeze non‑critical services after 60 days, with manual override).
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Cloudron/Infra Practices
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- App tagging and nightly inventory export (CSV/JSON) for reconciliation. Manual mapping acceptable initially.
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- Change mgmt: Simple maintenance window and Markdown change log with Git tags.
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- Monitoring: Monthly uptime report by tier; backup success rates.
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Analytics and Documents
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- Matomo: Per‑business site IDs with a portfolio roll‑up dashboard (visits, conversions, goal completions, top referrers). 12–24 month retention.
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- Documenso: Template library for JV, Intercompany Agreement, SOW, NDA (prioritize later). Standardize signer roles.
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- Redmine: Single instance with per‑LLC projects. Standard issue types; optional time-tracking for KNEL billable support if needed.
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Governance and Review
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- CPA review: Have CPA review intercompany policy and price book prior to significant revenue.
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- Security: OIDC is the single source of truth. Quarterly access reviews of groups/roles per LLC.
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- Policy docs: Versioned in IBP (public) with links out to canonical legal repos.
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Open Decisions (for you)
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- Accounting basis (cash vs accrual) and CPA preferences.
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- Revenue threshold and flat recharge amounts per LLC.
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- Exact RPO/RTO by tier and which apps are Tier‑1.
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- Documenso template prioritization order.
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- Redmine time-tracking usage for KNEL support.
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---
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title: 'KNEL — Inventory Template (STEP0)'
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menu: 'KNEL — Inventory Template (STEP0)'
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---
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# KNEL — Inventory Template (STEP0)
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CSV headers (example)
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```
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app_id,app_name,biz,env,slo,cost_center,url,notes
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12345,gitea,merchants-of-hope,prod,tier-2,KNEL:GIT-ORG,https://gitea.example.com/org/...,primary code hosting
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12346,matomo,your-dream-name-here,prod,tier-2,KNEL:MAT-PROP,https://matomo.example.com/#idSite=...,analytics
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12347,documenso,sol-calc,prod,tier-2,KNEL:DOC-SEAT,https://sign.example.com,contracts
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12348,redmine,rackrental,prod,tier-3,KNEL:RED-PROJ,https://pm.example.com,project tracking
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```
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Notes
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- Export nightly (CSV/JSON) from Cloudron inventory or maintain manually to start.
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- Tags: `biz`, `env`, `slo`, `cost_center` support lightweight reconciliation to Dolibarr.
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