12 lines
410 B
Markdown
12 lines
410 B
Markdown
## SLA/SLO
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- The services listed in the section titled "Services Offered by Known Element Enterprises LLC " are provided with the following SLA/SLO:
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- Service Level Agreement (SLA): {{SERVICES_SLA}}
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- Service Level Objective (SLO): {{SERVICES_SLO}}
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- Penalities to {{PARTY1}} for not hitting the SLA/SLO
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- Penalty for missing the SLA: {{SLA_PENALTY}}
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- Penalty for missing the SLO: {{SLO_PENALTY}}
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