410 B
410 B
SLA/SLO
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The services listed in the section titled "Services Offered by Known Element Enterprises LLC " are provided with the following SLA/SLO:
- Service Level Agreement (SLA): {{SERVICES_SLA}}
- Service Level Objective (SLO): {{SERVICES_SLO}}
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Penalities to {{PARTY1}} for not hitting the SLA/SLO
- Penalty for missing the SLA: {{SLA_PENALTY}}
- Penalty for missing the SLO: {{SLO_PENALTY}}