TSYSGroupHandbook/SourceMaterial/growth/marketing/community.md

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Community Handbook true

See ./ for community goals.

Replying to the community

  • Be kind, concise and direct
  • Do not promise delivery dates
  • Ask people to create GitHub issues for bugs and feature requests
  • Provide a links to relevant GitHub issues and/or pull requests

Discussions

Questions to consider about the platforms we use:

  • Does it align with our mission and values, e.g. open source and its implications
  • Does it exclude people
  • How does it compare in terms of accessibility
  • How does it compare in terms of ease of use

Chat/Forum

We use Slack for our community chat and share new content in #editorial before other non-Slack channels.

GitHub

Community discussions can take place in GitHub issues and pull requests.

The engineering team can people in rather than having to following everything.

Social

Speak to James for access.

Channels:

Content sources:

  • Original content from our blog, YouTube, GitHub and other channels
  • Reply to discussions on our content
  • Engage with wider community topics TBD

Communities:

Discuss sharing specific content with relevant communities:

Events

Speak to James for access.

We use Eventbrite to organize events.

Contributors

We created a contributors platform to recognize the community's work.

Merch is automatically awarded to people who contribute to any PostHog repos.

Notable PRs can be manually tagged with extra merch to reward large contributions.

Merch

Speak to James, Yakko or Paolo for access.

We use Shopify for our merch store.

Note: a large portion of the vouchers will cover shipping.

Orbit

We use Orbit for community analytics.