TSYSGroupHandbook/SourceMaterial/growth/marketing/community.md

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---
title: Community
sidebar: Handbook
showTitle: true
---
See [./](Marketing) for community goals.
## Replying to the community
- Be kind, concise and direct
- Do not promise delivery dates
- Ask people to create GitHub issues for bugs and feature requests
- Provide a links to relevant GitHub issues and/or pull requests
## Discussions
Questions to consider about the platforms we use:
- Does it align with our mission and values, e.g. open source and its implications
- Does it exclude people
- How does it compare in terms of accessibility
- How does it compare in terms of ease of use
### Chat/Forum
We use Slack for our [community chat](https://posthog.com/slack) and share new content in *#editorial* before other non-Slack channels.
### GitHub
Community discussions can take place in GitHub issues and pull requests.
The engineering team can people in rather than having to following everything.
### Social
Speak to James for access.
**Channels:**
- [Twitter](https://twitter.com/posthoghq)
- [LinkedIn](https://www.linkedin.com/company/posthog/)
- [YouTube comments](https://www.youtube.com/channel/UCn4mJ4kK5KVSvozJre645LA)
**Content sources:**
- Original content from our blog, YouTube, GitHub and other channels
- Reply to discussions on our content
- Engage with wider community topics TBD
**Communities:**
Discuss sharing specific content with relevant communities:
- Startup School
- Hacker News
- Indie Hackers
- Reddit:
- [/r/analytics](https://www.reddit.com/r/analytics/)
- [/r/businessintelligence](https://www.reddit.com/r/businessintelligence/)
- [/r/opensource](https://www.reddit.com/r/opensource/)
- [/r/programing](https://www.reddit.com/r/programing/)
- [/r/python](https://www.reddit.com/r/python/)
- [/r/django](https://www.reddit.com/r/django/)
- [/r/startups](https://www.reddit.com/r/startups/)
- [/r/entrepreneur](https://www.reddit.com/r/entrepreneur/)
- [/r/business](https://www.reddit.com/r/business/)
- [/r/marketing](https://www.reddit.com/r/marketing/)
- [/r/dataisbeautiful](https://www.reddit.com/r/dataisbeautiful/)
### Events
Speak to James for access.
We use Eventbrite to organize events.
### Contributors
We created a [contributors platform](https://posthog.com/contributors) to recognize the community's work.
Merch is automatically awarded to people who contribute to any PostHog repos.
Notable PRs can be manually tagged with `extra merch` to reward large contributions.
### Merch
Speak to James, Yakko or Paolo for access.
We use Shopify for our [merch store](https://merch.posthog.com).
Note: a large portion of the vouchers will cover shipping.
### Orbit
We use [Orbit](https://app.orbit.love) for community analytics.