Moved services into KNEL Contracts from the ancilliary group memo

KNEL-Services-AncillaryComponents.md

@@ -1 +1,39 @@
-# KNEL Provided Services to TSYS Group Core Components
+# Known Element Enterpirses LLC (KNEL) Services Provided to all TSYS Group Components
+
+## Introduction
+
+Solely in the capacity of back office functions of the management company (series) for Turnkey Network Systems LLC) 
+
+liability strictly scoped and limited by this contract
+
+
+## Services offered by KNEL
+
+- marketing campaign service (Mautic)
+- Front-end (marketing/sales) website hosting (WordPress or Grav or both)
+- Reasonable (to be determined / negotiated with each TSYS Group Component ) business specific application compute/storage capacity on the KNEL Coolify bizapp instance. 
+- business intelligence (Superset)
+- ERP instance (Dolibarr)
+- web analytics (Matomo)
+- backups (of KNEL microservices and wordpress/grav site and bizapp application code/data (stored in KNEL microservice systems)
+- up/down and lightweight application monitoring (Uptime Kuma)
+- Survey (LImeSurvey)
+- GIT (Gitea)
+- Finance planning (Firefly)
+- Billing (Killbill)
+- Payment Gateway (Hyperswitch)
+- Project Management (Redmine)
+- Customer Support (Freescout)
+- API Gateway (TBD)
+- E-signature 
+- Serverless runtime (TBD)
+- Email (inbound, outbound for non-automated email only) (with a total of 1gb quota aggregate across all mailboxes) (for non customer , corporate, non-automated use only).
+- Nextcloud (with a total of 5gb quota across all users) (for non customer, corporate use only).
+- Password Vault (shared VaultWarden instance unless otherwise negotiated)
+- Various other business specific back office or middleware functions as negotiated between KNEL and {{PARTY2}}.
+
+## Contract length and payment terms
+
+
+- The services listed in the section titled "Services Offered by KNEL" are offered on a best-effort basis with no SLA. 
+- The services are offered for an all inclusive delivered price of {{PRICE}} which must be paid {{PAYMENT_FREQUENCY}}