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KNELContracts/KNEL-Services-AncillaryComponents.md

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Known Element Enterpirses LLC (KNEL) Services Provided to all TSYS Group Components

Introduction

Solely in the capacity of back office functions of the management company (series) for Turnkey Network Systems LLC)

liability strictly scoped and limited by this contract

Services offered by KNEL

  • marketing campaign service (Mautic)
  • Front-end (marketing/sales) website hosting (WordPress or Grav or both)
  • Reasonable (to be determined / negotiated with each TSYS Group Component ) business specific application compute/storage capacity on the KNEL Coolify bizapp instance.
  • business intelligence (Superset)
  • ERP instance (Dolibarr)
  • web analytics (Matomo)
  • backups (of KNEL microservices and wordpress/grav site and bizapp application code/data (stored in KNEL microservice systems)
  • up/down and lightweight application monitoring (Uptime Kuma)
  • Survey (LImeSurvey)
  • GIT (Gitea)
  • Finance planning (Firefly)
  • Billing (Killbill)
  • Payment Gateway (Hyperswitch)
  • Project Management (Redmine)
  • Customer Support (Freescout)
  • API Gateway (TBD)
  • E-signature
  • Serverless runtime (TBD)
  • Email (inbound, outbound for non-automated email only) (with a total of 1gb quota aggregate across all mailboxes) (for non customer , corporate, non-automated use only).
  • Nextcloud (with a total of 5gb quota across all users) (for non customer, corporate use only).
  • Password Vault (shared VaultWarden instance unless otherwise negotiated)
  • Various other business specific back office or middleware functions as negotiated between KNEL and {{PARTY2}}.

Contract length and payment terms

  • The services listed in the section titled "Services Offered by KNEL" are offered on a best-effort basis with no SLA.
  • The services are offered for an all inclusive delivered price of {{PRICE}} which must be paid {{PAYMENT_FREQUENCY}}