From d5a7ebc3846ec4caa2caca277e684ae86ac15129 Mon Sep 17 00:00:00 2001 From: Charles N Wyble Date: Wed, 25 Dec 2024 07:41:55 -0600 Subject: [PATCH] Moved services into KNEL Contracts from the ancilliary group memo --- KNEL-Services-AncillaryComponents.md | 40 ++++++++++++++++++- ...md => KNEL-Services-TSYSGroupComponents.md | 0 2 files changed, 39 insertions(+), 1 deletion(-) rename KNEL-Services-CoreComponentsmd => KNEL-Services-TSYSGroupComponents.md (100%) diff --git a/KNEL-Services-AncillaryComponents.md b/KNEL-Services-AncillaryComponents.md index c41385d..0a6a4f1 100644 --- a/KNEL-Services-AncillaryComponents.md +++ b/KNEL-Services-AncillaryComponents.md @@ -1 +1,39 @@ -# KNEL Provided Services to TSYS Group Core Components +# Known Element Enterpirses LLC (KNEL) Services Provided to all TSYS Group Components + +## Introduction + +Solely in the capacity of back office functions of the management company (series) for Turnkey Network Systems LLC) + +liability strictly scoped and limited by this contract + + +## Services offered by KNEL + +- marketing campaign service (Mautic) +- Front-end (marketing/sales) website hosting (WordPress or Grav or both) +- Reasonable (to be determined / negotiated with each TSYS Group Component ) business specific application compute/storage capacity on the KNEL Coolify bizapp instance. +- business intelligence (Superset) +- ERP instance (Dolibarr) +- web analytics (Matomo) +- backups (of KNEL microservices and wordpress/grav site and bizapp application code/data (stored in KNEL microservice systems) +- up/down and lightweight application monitoring (Uptime Kuma) +- Survey (LImeSurvey) +- GIT (Gitea) +- Finance planning (Firefly) +- Billing (Killbill) +- Payment Gateway (Hyperswitch) +- Project Management (Redmine) +- Customer Support (Freescout) +- API Gateway (TBD) +- E-signature +- Serverless runtime (TBD) +- Email (inbound, outbound for non-automated email only) (with a total of 1gb quota aggregate across all mailboxes) (for non customer , corporate, non-automated use only). +- Nextcloud (with a total of 5gb quota across all users) (for non customer, corporate use only). +- Password Vault (shared VaultWarden instance unless otherwise negotiated) +- Various other business specific back office or middleware functions as negotiated between KNEL and {{PARTY2}}. + +## Contract length and payment terms + + +- The services listed in the section titled "Services Offered by KNEL" are offered on a best-effort basis with no SLA. +- The services are offered for an all inclusive delivered price of {{PRICE}} which must be paid {{PAYMENT_FREQUENCY}} diff --git a/KNEL-Services-CoreComponentsmd b/KNEL-Services-TSYSGroupComponents.md similarity index 100% rename from KNEL-Services-CoreComponentsmd rename to KNEL-Services-TSYSGroupComponents.md