merging in material that will be folded in

SourceMaterial/people/team-structure/infrastructure.md

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+---
+title: Team Infrastructure & Deployments
+sidebar: Handbook
+showTitle: true
+hideAnchor: true
+---
+
+![Image of Cloud Infrastructure](https://github.com/PostHog/posthog-cloud/blob/master/docs/images/infra.png?raw=true)
+
+## People
+
+- [James Greenhill](/handbook/company/team/#james-greenhill-software-engineer) (Team lead, Data/Infra Engineer)
+- [Karl-Aksel Puulmann](/handbook/company/team/#karl-aksel-puulmann-software-engineer) (Full Stack Engineer)
+
+## Mission
+
+Make using and developing for PostHog as reliable as running water. Wherever you want it.
+
+## Goals 
+
+- We don't lose events
+- Data is as up to date as possible
+- Engineers always be able to ship and build
+- Fail fast. Fix faster.
+- Ship anywhere
+- Stack scales with demand
+- Support Small Teams (and contributors) in building and debugging Posthog
+- Be frugal.
+
+## Responsibilities
+Concrete things we take responsibility over:
+
+- [app.posthog.com](app.posthog.com) and its infrastructure
+- On Prem & Single Tenant deployments
+- CI/CD - How we deploy
+- Data infrastructure (Clickhouse, Kafka)
+- Monitoring and Alerting stack
+
+## Customer
+
+- Other Small Teams in making sure they have the tools (databases, queues, etc) and the ability to deploy effortlessly that they need to build
+- End users (Both cloud and on-prem teams)
+
+## Output metrics
+
+### VPC
+###### Retention 
+- Metric: Retention
+- Objective: Better than cloud
+### Cloud
+###### Data Loss
+- Metric: Data loss %
+- Objective: < 0.1%
+###### Uptime 
+- Metric: Uptime
+- Objective: > 99.99%
+###### Speed 
+- Metric: Speed
+- Objectives
+  - Event ingestion: TBD
+  - Query response: TBD
+- Overall: We should anticipate increasing demand (either manually or automatically)
+##### Cost 
+- Metric: Infra Costs 
+- Objective: Our costs should grow at a rate that is sublinear relative to scale
+### Dev Experience
+##### Dev Experience NPS (Infra)
+- Metric: Developer experience (relating to infra) (maybe NPS?)
+- Objective: TBD (maybe NPS?)
+
+## Slack channel
+
+[#team-deployments-and-infrastructure](https://posthog.slack.com/messages/team-deployments-and-infrastructure)