Replace Dockerfile/Compose with single-container wrapper; new input/output layout; always build both PDF+DOCX via bin/resume-build; add .gitignore; update README and AGENTS.md; generate artifacts to output/ (ignored)
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resumes/input/CharlesNWyble-2025-Resume.md
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resumes/input/CharlesNWyble-2025-Resume.md
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# Charles N Wyble
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[City, State] • [Email] • [Phone] • [LinkedIn] • [GitHub]
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---
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## Summary
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Infrastructure engineer with 20+ years in technical operations. Expertise in Linux, Windows, and networking with deep experience in on-premise systems, private cloud automation, and large-scale web applications. Skilled at provisioning automation, DNS/IPAM integration, and lifecycle management for enterprise infrastructure. Strong track record supporting high-traffic, business-critical environments across small, medium, and large organizations.
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---
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## Key Skills
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- Operating Systems: Linux (RHEL, Ubuntu), Windows Server
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- Networking: TCP/IP, DNS, DHCP, IPAM, VPNs, Firewalls, Load Balancers
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- Virtualization: VMware, KVM, Hyper-V
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- Automation: PXE provisioning, Bash, Python, PowerShell
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- Monitoring: Nagios, Zenoss, Observium/LibreNMS
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- Tools: ServiceNow, Packer, Rundeck, TeamFoundationServer, Git
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- Cloud: AWS, Azure, GCP, Alibaba (exposure through hybrid work)
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---
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## Professional Experience
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**Gainwell Technologies** — Linux Infrastructure Engineer
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*Jan 2025 – Present*
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- Supported Medicare batch processing and job scheduling operations using ServiceNow, TeamFoundationServer, Visual Studio, and Oracle.
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- Developed Bash scripts to automate on-call incident response analysis, reducing manual triage time.
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- Automated SDLC workflows and monitoring tasks through lightweight shell utilities, improving consistency and reducing ticket volume.
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- Applied AI tools to reverse engineer legacy codebases and generate new scripts/programs, accelerating delivery of automation solutions.
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- Partnered with development and operations teams to streamline production support and strengthen system reliability.
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**CDK Global** — Linux Infrastructure Engineer
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*Jul 2024 – Oct 2024*
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- Worked with risk management/audit to remediate insecure configurations.
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- Created Alma9 Packer image from scratch for enterprise use.
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**SHEIN** — Linux Infrastructure Engineer
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*Dec 2022 – Aug 2023*
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- Acted as network/security liaison to the SRE team across AWS, Azure, GCP, Alibaba Cloud, and internal private cloud.
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- Built automation tooling to resolve ServiceNow tickets related to routing, DNS, and firewall inconsistencies across global environments.
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**3M** — Linux Infrastructure Engineer
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*Jul 2020 – Nov 2022*
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- Supported Vendavo on RedHat Linux, managed releases, and provided developer support.
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- Created a YAML configuration management system using bash scripting and CSV-based key/value stores to manage environment-specific variables across multiple environments.
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**TippingPoint** — Linux/Windows/Networking Infrastructure Engineer
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*Jun 2012 – Jun 2019*
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- Designed and built an end-to-end private cloud lifecycle management system automating IP allocation, DNS updates, and server provisioning (physical via PXE, virtual via VMware/KVM).
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- Reduced provisioning timelines from several days to under one hour by centralizing workflows around a CSV-driven source of truth.
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- Engineered infrastructure supporting large-scale web applications with high availability and scalability.
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- Streamlined operations with custom Bash, Python, and PowerShell scripts to eliminate repetitive manual tasks.
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- Managed DNS, DHCP, and load balancers to maintain reliable networking services.
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- Led migration from CentOS 6 to CentOS 7 and introduced LXC/LXD containers for improved utilization.
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- Implemented monitoring systems (Nagios, Zenoss, Observium/LibreNMS) and integrated LibreNMS as a CMDB feeding a job execution platform (Rundeck).
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**Earlier Career (2002 – 2012)**
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Systems Administrator / Linux Infrastructure Administrator roles across HostGator, RippleTV, Walt Disney Internet Group, Electronic Clearing House, and GSI Commerce.
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- Administered Linux and Windows servers, Active Directory, Exchange, and enterprise applications.
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- Supported networking infrastructure including VPNs, firewalls, DNS, and DHCP.
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- Automated monitoring (Nagios), system administration tasks, and deployment workflows.
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- Delivered enterprise uptime in transaction processing, ecommerce, and media environments.
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- Built foundational expertise in high-traffic web systems, Oracle/MySQL databases, and disaster recovery.
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---
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## Additional Tools / Familiar With
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- Containers: Docker (via self hosting/side projects), LXC/LXD
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- CI/CD & Version Control: Gitea CI, Jenkins, Git, Github , GitHub Actions, TeamFoundationServer
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- Observability: Prometheus, Grafana, ELK stack (evaluation/side project/ self hosting use)
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- IaC / Configuration Management: Basic exposure to / familarity with usage/light modification of Teraform, Puppet, Chef, Ansible, YAML, JSON, CSV-driven automation;
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- Cloud Services: AWS, Azure, GCP, Alibaba Cloud (collaboration and troubleshooting exposure)
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