2.6 KiB
TODO: Answer these common questions. Some sample answers are provided for you. Add new questions and new sections to fit the needs of your users.
TIP: This FAQ is for end users, you may want to write FAQ's for other types of stakeholders such as potential customers, open source contributors, members of a developers' network, or administrators.
General Information
What is ::PRODUCT-NAME?
::It is a XXXXX. Read our PRODUCT-NAME overview.
Who should use ::PRODUCT-NAME?
::Anyone who wants XXXXXXX. Read more about our target audience and benefits.
Download and Install
How can I obtain ::PRODUCT-NAME?
::You may download PRODUCT-NAME.
::You may place an order for PRODUCT-NAME.
What do I need to use ::PRODUCT-NAME?
::System requirements are described in the release notes.
::System requirements are a Intel-compatible PC with a processor speed of at least XXX MHz, XXX MB of RAM. XXX MB of free disk space, and one of the following operating systems: Windows 98/2000/XP, Mac OSX, Linux.
How do I install ::PRODUCT-NAME?
::Installation instructions are available on-line.
How do I upgrade from an older version of PRODUCT-NAME?
::Installation instructions are available on-line.
Getting Started
What is ::TECHNICAL-TERM?
::It means XXXXX. For additional technical terms, see the glossary.
What is ::GUI-ELEMENT?
::It is a XXXXX. It is used for YYYYY.
How do I do ::COMMON-TASK?
::You should understand that XXX. Once you are ready, you can:
- ::Step one
- ::Step two
- ::Step three
SECTION NAME
::QUESTION?
::ANSWER.
::QUESTION?
::ANSWER.
::QUESTION?
::ANSWER.
::QUESTION?
::ANSWER.
Troubleshooting
::I see an error message "ERROR-MESSAGE". What's wrong?
::ANSWER.
::I can't do COMMON-TASK. What's wrong?
::ANSWER.
Other Questions
::My question is not on this page. How do I find the answer?
::First read the user guide and other on-line help. Your question may have already been asked and answered, to find it: search the project mail archives and issue tracking system. If you still don't find it, you can ask the question on the users' mailing list or the developers' mailing list or you can enter an issue.
::Where should I send comments on this FAQ?
::You can write to EMAIL-ADDRESS or any of the developers on the developers' mailing list.