STLPWebsite/BUSINESS-RULES.md

Business Rules & Pricing Policies

This document defines the business rules and pricing policies for Starting Line Productions LLC.

Rental Operations

Operating Hours

Day	Status	Rental Hours
Monday	Open	9 AM - 7 PM
Tuesday	Open	9 AM - 7 PM
Wednesday	Open	9 AM - 7 PM
Thursday	Open	9 AM - 7 PM
Friday	Open	9 AM - 7 PM
Saturday	Open	9 AM - 7 PM
Sunday	Closed	No rentals

Total Rental Hours: 10 hours per day First Rental: 9:00 AM sharp Last Rental: Must start by 7:00 PM

Minimum Rental

Minimum Booking: 1 hour

• All bookings must be for at least 1 hour
• No partial hour bookings
• Additional time billed in 1-hour increments

Pricing Structure

Standard Hourly Rates

Equipment and areas are billed at their posted hourly rate.

Examples:

• CNC Mill: $75/hour
• EE Garage (workbench): $20/hour
• Dirty Fabrication (outside space): $25/hour
• Clean Fabrication (full): $65/hour

Package Discounts

Half-Day Package

• Discount: 5% off hourly rate
• Duration: 4-5 hours
• Minimum: 4 hours
• Availability: Most equipment and areas
• EXCEPTIONS: Dirty Fabrication outside space (see below)

Full-Day Package

• Discount: 10% off hourly rate
• Duration: Full 10-hour day
• Minimum: 8 hours (full-day discount applies)
• Availability: Most equipment and areas
• EXCEPTIONS: Dirty Fabrication outside space (see below)

Time Blocks:

• Morning Half-Day: 9 AM - 2 PM (5 hours)
• Afternoon Half-Day: 2 PM - 7 PM (5 hours)
• Full-Day: 9 AM - 7 PM (10 hours)

Calculation:

Standard: 4 hours × $75/hour = $300
Half-Day: 4 hours × $75/hour × 0.95 = $285
Savings: $15

Special Packages

Clean Fabrication Space & Tools Only

Rate: $50.00/hour Includes:

• Access to Clean Fabrication area (upstairs)
• All hand tools and basic equipment
• Workbench and workspace
• Standard tools (wrenches, screwdrivers, pliers, etc.)
• Measuring tools (calipers, rulers, etc.)
• Clamps and vises

Excludes:

• Consumables (adhesives, fasteners, etc.)
• Materials (must bring your own)
• Specialty tools (power tools, precision equipment)
• Supplies (cleaning, lubricants, etc.)
• Test equipment (if applicable to clean fabrication)

Ideal For:

• Assembly projects
• Precision work needing clean environment
• Projects requiring basic tools only
• Testing and verification
• Small-scale fabrication

Comparison:

Standard Clean Fabrication: $65/hour (includes supplies/materials)
Space & Tools Only: $50/hour (excludes supplies/materials)
Savings: $15/hour (23% discount)

Area Rentals

Dirty Fabrication (Outside Space)

Rate: $25.00/hour Includes:

• Access to outside dirty fabrication area (backyard)
• Fabrication tables and workspaces
• ALL TOOLS from garage and shed (see Dirty Fabrication area page for inventory)
• Covered workspace (canopy)
• Basic welding stations (2)
• Hand tools, cutting tools, measuring tools
• Clamps, vises, workholding equipment
• Power tools (cordless and wired)
• Grinding and finishing tools
• Band saw, drill press (when available)
• All standard fabrication tools

Excludes:

• CNC equipment (requires separate booking)
• Specialty equipment requiring training
• Premium tools (labeled separately)
• Consumables (welding rods, cutting discs, grinding discs, etc.)
• Materials (metal, stock, fasteners, etc.)
• Personal protective equipment (bring your own or rent)

Important:

• NO HALF-DAY DISCOUNTS on outside dirty fabrication space
• NO FULL-DAY DISCOUNTS on outside dirty fabrication space
• Standard hourly rate applies for all time blocks
• Member discounts still apply (10%, 15%, or 20%)
• Tools must be cleaned and returned after use
• Report any broken tools immediately

Ideal For:

• Welding and metal fabrication (full tool access)
• Large-scale projects requiring outdoor space
• Projects needing variety of tools
• General fabrication and assembly
• Metalworking with standard equipment
• Temporary storage of materials
• Any dirty fabrication work

Pricing Examples:

1 Hour: $25
4 Hours: $100 (no half-day discount)
8 Hours: $200 (no full-day discount)
Full Day (10 hours): $250 (no full-day discount)

With Membership Discounts:

Standard Member (5% off): $25 × 10 × 0.95 = $237.50
Professional Member (10% off): $25 × 10 × 0.90 = $225
Enterprise Member (20% off): $25 × 10 × 0.80 = $200

Other Area Rentals

Area	Hourly Rate	Half-Day (5hrs)	Full-Day (10hrs)	Notes
EE Garage (workbench)	$20/hr	$76 (5% off)	$140 (10% off)	Discounts available
Dirty Fabrication (outside space)	$25/hr	$125 (no discount)	$250 (no discount)	NO DISCOUNTS
Clean Fabrication (full)	$65/hr	$244.25 (5% off)	$448.75 (10% off)	Discounts available
Clean Fabrication (space only)	$50/hr	$190 (5% off)	$350 (10% off)	Discounts available
Kitchen	$45/hr	$171.25 (5% off)	$315 (10% off)	Discounts available

Note on Dirty Fabrication Space:

• Outside backyard space: $25/hour, NO package discounts
• Dirty fabrication with equipment (garage/shed): Separate pricing, discounts may apply
• See individual equipment pages for garage/shed equipment pricing

Booking Policies

Time Slots

Standard Time Slots:

• 1-hour increments
• Can combine for longer rentals
• Must start on or after 9:00 AM
• Must start by 7:00 PM (last rental start time)

Time Slot Examples:

• 9:00 AM - 10:00 AM (1 hour)
• 9:00 AM - 1:00 PM (4 hours - half-day package)
• 9:00 AM - 7:00 PM (10 hours - full-day package)
• 2:00 PM - 5:00 PM (3 hours - standard rate)

Advance Booking

Minimum Lead Time: 2 hours

• Bookings made less than 2 hours in advance require approval
• Same-day bookings subject to availability

Recommended Lead Time:

• Equipment: 24-48 hours advance notice
• Areas: 2-4 hours advance notice
• Packages (half/full day): 24 hours advance notice

Payment Terms

Payment Due: At time of booking

• Full payment required to confirm reservation
• Credit card, PayPal, or cash accepted
• Reservations not confirmed until payment received

Refund Policy:

• Cancellations 24+ hours: Full refund
• Cancellations 12-24 hours: 50% refund
• Cancellations <12 hours: No refund
• Weather-related cancellations: Full refund

Membership Benefits

Standard Members

• Access to all standard rates
• Booking during business hours
• Basic support

Package Discount: 5% on all packages (where available)

• Half-Day: 10% discount (5% member + 5% package)
• Full-Day: 15% discount (5% member + 10% package)

Important: Member discounts apply to dirty fabrication outside space, but package discounts do NOT apply.

Professional Members ($299/month)

• 10% discount on all hourly rates
• 15% discount on half-day packages (10% member + 5% package)
• 20% discount on full-day packages (10% member + 10% package)
• Priority booking (24-hour advance)
• Extended hours access (by arrangement)
• Equipment training included

Example Pricing (Professional Member):

CNC Mill - Standard: $75/hour
CNC Mill - Member Rate: $67.50/hour (10% off)

Half-Day - Standard: 5% off
Half-Day - Professional: 15% off (10% + 5%)
4 hours × $67.50 × 0.85 = $229.50
Standard Half-Day: $285
Savings: $55.50

Full-Day - Standard: 10% off
Full-Day - Professional: 20% off (10% + 10%)
10 hours × $67.50 × 0.80 = $540
Standard Full-Day: $675
Savings: $135

Dirty Fabrication (Outside Space) - Professional:
10 hours × $25 × 0.90 = $225
Standard: $250 (no package discount)
Savings: $25 (member discount only)

Enterprise Members ($599/month)

• 20% discount on all hourly rates
• 25% discount on half-day packages (20% member + 5% package)
• 30% discount on full-day packages (20% member + 10% package)
• Priority booking (48-hour advance)
• 24/7 access (keycard)
• Dedicated project manager
• Annual safety certification included

Example Pricing (Enterprise Member):

CNC Mill - Standard: $75/hour
CNC Mill - Member Rate: $60/hour (20% off)

Half-Day - Enterprise: 25% off (20% + 5%)
4 hours × $60 × 0.75 = $180
Standard Half-Day: $285
Savings: $105

Full-Day - Enterprise: 30% off (20% + 10%)
10 hours × $60 × 0.70 = $420
Standard Full-Day: $675
Savings: $255

Dirty Fabrication (Outside Space) - Enterprise:
10 hours × $25 × 0.80 = $200
Standard: $250 (no package discount)
Savings: $50 (member discount only)

Equipment-Specific Pricing

High-End Equipment

Some equipment has minimum booking requirements:

Equipment	Hourly Rate	Minimum Booking	Half-Day (5hrs)	Full-Day (10hrs)
CNC Mill	$75/hr	2 hours	$337.50 (5% off)	$562.50 (10% off)
CNC Router	$60/hr	2 hours	$270.00 (5% off)	$450.00 (10% off)
CNC Lathe	$65/hr	2 hours	$292.50 (5% off)	$487.50 (10% off)
Pick & Place	TBD	4 hours	TBD	TBD
Reflow Oven	TBD	2 hours	TBD	TBD
Laser Cutter	TBD	2 hours	TBD	TBD

Additional Services

Training & Certification

Service	Rate	Notes
Equipment Training	Included	Complimentary for first booking
Safety Orientation	Included	45-minute overview
Annual Certification	Included	For Professional/Enterprise members
Individual Training	$50/hr	For additional or refresher training

Consulting Services

Service	Rate	Notes
Design Consultation	$85/hr	CAD/CAM assistance
Technical Assistance	$75/hr	Hands-on project support
Project Setup	$60/hr	Complete project initialization
Rapid Prototyping	TBD	Per project pricing

Special Offers & Promotions

First-Time User Special

• Offer: Complimentary safety orientation and equipment training
• Value: Up to $200 savings
• Requirements: First booking only
• Includes: All required training for booked equipment

Volume Discounts

• 10+ hours: 5% additional discount
• 40+ hours (full week): 10% additional discount
• 100+ hours (monthly): Custom pricing

Note: Volume discounts stack with member discounts but NOT with package discounts (half/full day). Best discount applies.

Important for Dirty Fabrication Outside Space:

• Volume discounts STILL apply (e.g., 10% for 40+ hours)
• Package discounts DO NOT apply
• Member discounts APPLY
• Best discount applies (volume or member, whichever is greater)

Example: Dirty Fabrication Outside Space (Enterprise Member, 40 hours)

Standard: 40 hours × $25 = $1,000
Member Discount (20% off): $800
Volume Discount (10% off - 40+ hours): $900
Best Discount Applied: Member discount (20%)
Total: $800
Savings: $200

Package Combinations

Members can combine volume + member discounts (package discounts excluded):

Professional Member + 40 Hours (Full Week):
- Base Rate: $75/hour
- Professional Member: 10% off = $67.50/hour
- Volume Discount (40+ hours): 10% off = $60.75/hour
- Total Discount: 19% off standard rate

40 hours × $75 × 0.81 = $2,430
Standard: $3,000
Savings: $570

Dirty Fabrication Outside Space - No Package Discounts:

Professional Member + 40 Hours:
- Base Rate: $25/hour
- Professional Member: 10% off = $22.50/hour
- Volume Discount (40+ hours): 10% off = $22.50/hour
- Best Discount: 10% (member = volume)

40 hours × $25 × 0.90 = $900
Standard: $1,000
Savings: $100

Availability & Booking

Real-Time Availability

Check availability by:

1. Contacting via phone: (512) 555-0123
2. Email: reservations@startinglineproductions.com
3. Online booking (coming soon)

Peak vs Off-Peak Hours

All hours are peak hours: No off-peak pricing

Peak Times: 9 AM - 7 PM All rentals: During peak times only

Booking Process

1. Contact Us: Check availability and pricing
2. Receive Quote: Get confirmation of rates and discounts
3. Make Payment: Pay to confirm booking
4. Complete Training: First-time users complete orientation
5. Start Rental: Begin your project at scheduled time

Rules & Policies

Late Policy

• Late arrival: No extension of booked time (ends at scheduled time)
• Early departure: No refund for unused time
• Extension requests: Subject to availability

Cancellation Policy

• 24+ hours notice: Full refund
• 12-24 hours notice: 50% refund
• <12 hours notice: No refund
• Weather: Full refund (at our discretion)

Equipment Use

• Damage: User responsible for damage beyond normal wear
• Misuse: Additional fees for equipment misuse
• Supplies: Consumables billed separately (unless package included)
• Clean-up: Users must clean area before leaving (or pay cleaning fee)

Safety Requirements

• PPE: Required for all equipment (safety glasses, etc.)
• Training: Required for all major equipment
• Supervision: First-time use may require supervision
• Certification: Annual certification required for returning users

Pricing Examples

Scenario 1: Dirty Fabrication Outside Space (Standard User)

• Area: Dirty Fabrication (outside backyard)
• Time: 4 hours (half-day)
• Rate: $25/hour
• Discount: NONE (no half-day discount for this space)
• Total: $25 × 4 = $100
• Note: No package discounts apply

Scenario 2: Dirty Fabrication Outside Space (Professional Member)

• Area: Dirty Fabrication (outside backyard)
• Time: 10 hours (full-day)
• Rate: $25/hour
• Member Discount: 10% (Professional)
• Package Discount: NONE (no full-day discount for this space)
• Total: $25 × 10 × 0.90 = $225
• Standard Price: $250 (no package discount)
• Savings: $25 (member discount only)

Scenario 3: Clean Fabrication Space (Standard User)

• Area: Clean Fabrication (space & tools only)
• Time: 4 hours (half-day)
• Rate: $50/hour
• Discount: 5% (half-day package)
• Total: $50 × 4 × 0.95 = $190
• Standard Rate: $200
• Savings: $10
• Includes: Space, hand tools, basic equipment
• Excludes: Supplies, materials

Scenario 4: Full Week CNC (Enterprise Member)

• Equipment: CNC Mill
• Time: 40 hours (full week)
• Rate: $75/hour
• Member Discount: 20% (Enterprise)
• Volume Discount: 10% (40+ hours)
• Package Discount: NOT APPLICABLE (volume discount)
• Total Discount: 30% (20% member + 10% volume)
• Total: $75 × 40 × 0.70 = $2,100
• Standard Price: $3,000
• Savings: $900

Scenario 5: Dirty Fabrication Space + CNC (Professional Member)

• Equipment: Dirty Fabrication space (outside) + CNC Mill
• Time: 8 hours
• Dirty Fabrication Space: $25 × 8 = $200 (no discount)
• CNC Mill: $75 × 8 = $600 (standard rate)
• Member Discount: 10% on CNC only
• CNC Discount: $600 × 0.90 = $540
• Total: $200 + $540 = $740
• Note: No discounts on dirty fabrication space

Terms & Conditions

Payment Terms

• Full payment due at time of booking
• Payment methods: Credit card, PayPal, cash
• No credit terms available
• No invoicing for bookings under $500

Liability Waiver

• All users must sign liability waiver
• User responsible for personal injury
• User responsible for equipment damage
• Insurance recommended for commercial users

Right to Refuse

• We reserve right to refuse service
• Safety violations may result in termination
• Equipment misuse may result in ban
• All decisions at management discretion

Contact Information

Reservations

• Phone: (512) 555-0123
• Email: reservations@startinglineproductions.com
• Hours: 8 AM - 6 PM (booking hours)

General Inquiries

• Phone: (512) 555-0123
• Email: info@startinglineproductions.com
• Hours: 8 AM - 6 PM

Technical Support

• Email: technical@startinglineproductions.com
• Hours: 8 AM - 6 PM

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Last Updated: January 13, 2026 Version: 1.1