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<title>Welcome to Flatland - TSYS Group Member Handbook</title>
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<ol class="chapter"><li class="chapter-item expanded "><a href="Preface.html"><strong aria-hidden="true">1.</strong> Preface</a></li><li class="chapter-item expanded "><a href="HowToUseThisBook.html"><strong aria-hidden="true">2.</strong> How to use this book</a></li><li class="chapter-item expanded affix "><li class="part-title">Part 1 : Welcome to TSYS Group</li><li class="chapter-item expanded "><a href="YourFirstDay.html"><strong aria-hidden="true">3.</strong> Your First Day</a></li><li class="chapter-item expanded "><a href="TSYSGroupFactsThatMatter.html"><strong aria-hidden="true">4.</strong> TSYS Group Facts That Matter</a></li><li class="chapter-item expanded "><a href="WelcomeToFlatland.html" class="active"><strong aria-hidden="true">5.</strong> Welcome to Flatland</a></li><li class="chapter-item expanded affix "><li class="part-title">Part 2 : Settling In</li><li class="chapter-item expanded "><a href="YourFirstWeek.html"><strong aria-hidden="true">6.</strong> Your First Week</a></li><li class="chapter-item expanded "><a href="Org.html"><strong aria-hidden="true">7.</strong> Teams, Hours, and the Office</a></li><li class="chapter-item expanded "><a href="Risks.html"><strong aria-hidden="true">8.</strong> Risks</a></li><li class="chapter-item expanded affix "><li class="part-title">Part 3: Choose Your Own Adventure</li><li class="chapter-item expanded "><a href="YourFirstMonth.html"><strong aria-hidden="true">9.</strong> Your First Month</a></li><li class="chapter-item expanded affix "><li class="part-title">Part 4: TSYS Group Is A Work In Progress</li><li class="chapter-item expanded "><a href="TheoryOfRecruitmentAndOnboarding.html"><strong aria-hidden="true">10.</strong> TSYS Group GrowthAndChange</a></li></ol>
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<h1 class="menu-title">TSYS Group Member Handbook</h1>
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<h2 id="welcome-to-flatland"><a class="header" href="#welcome-to-flatland">Welcome to Flatland</a></h2>
<p>Hierarchy is great for maintaining predictability and repeatability. It simplifies planning and makes it easier to
control a large group of people from the top down, which is why military organizations rely on it so heavily.</p>
<p>But when youre a day zero company thats spent the last decade going out of its way to identify and recruit the most
intelligent, innovative, talented people on Earth to be members of the organization, telling them to sit at a desk and
do what theyre told obliterates 99 percent of their value.</p>
<p>We want innovators, and that means maintaining an environment where theyll flourish. Thats why TSYS Group is flat. Its our shorthand way of
saying that we dont have any middle management, just a highly dedicated senior leadership team (made of up the organization co-founders) and a fully
independent Board of Directors (with the power to remove management if necessary) to ensure all stakeholders are fully represented.</p>
<p>All meetings of the Board and leadership are open participation (read only) and our CEO (@ReachableCEO everywhere) is highly responsive to all levels of the
organization and external stakeholders.</p>
<p>The organization truly belongs to it's members, it's yours! Yours to steer—toward opportunities and away from risks.</p>
<p>You have the power to green-light projects. You have the power to ship products.</p>
<p>A flat structure removes every organizational barrier between your work and the customer enjoying that work.</p>
<p>Every company will tell you that “the customer is boss,” but here that statement has weight. Theres no red tape stopping you from figuring out for yourself what our customers
want, and then giving it to them.</p>
<p>If youre thinking to yourself, “Wow, that sounds like a lot of responsibility,” youre right. </p>
<p>And thats why onboarding new members is the single most important thing you will ever do at TSYS Group.</p>
<p>Any time you vet a potential member, you need to ask yourself not only if theyre exceptionally talented and collaborative but also if theyre capable of literally running this organization, because they will be.</p>
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