ZeroTierOne/.github/ISSUE_TEMPLATE/bugs-and-issues.md
Adam Ierymenko 191b802c50
docs
2021-02-02 17:07:28 -05:00

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Bugs and Issues Create a report to help us improve NEEDS TRIAGE

Before filing a Bug Report

Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!

  • Knowledge Base => Guides and documentation on how to use ZeroTier.
  • Discuss Forum => Our discussion forum for users and support to mutually resolve issues & suggest ideas.
  • Reddit => Our subreddit, which we monitor regularly and is fairly active.

If you still want to file a Bug Report

Required

  • What you expect to be happening.
  • What is actually happening?
  • Any steps to reproduce the error.
  • Any screenshots that would help us out.

Additional information

Desktop (please complete the following information):

  • OS: [e.g. Mac, Linux, Windows, BSD]
  • OS/Distribution Version
  • ZeroTier Version [e.g. 1.4.6]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • ZeroTier Version [e.g. 1.4.6]

Embedded & NAS (please complete the following information):

  • Device: [e.g. Synology, Pi4]
  • OS/Distribution (if applicable)
  • ZeroTier Version [e.g. 1.4.6]

Additional context

  • ZeroTier Network Configuration: IPv4 & IPv6 networks defined on your ZeroTier Central
  • Router Config: are you permitting port 9993, uPnP, and NAT-PMP?
  • Firewall Config: are you permitting port 9993 on your OS; setting it to "Private" on Windows?
  • Are you using this at home, in an office, college, etc?