ZeroTierOne/.github/ISSUE_TEMPLATE/bugs-and-issues.md

name	about	title	labels	assignees
Bugs and Issues	Create a report to help us improve		NEEDS TRIAGE

Before filing a Bug Report

Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!

• Knowledge Base => Guides and documentation on how to use ZeroTier.
• Discuss Forum => Our discussion forum for users and support to mutually resolve issues & suggest ideas.
• Reddit => Our subreddit, which we monitor regularly and is fairly active.

If you still want to file a Bug Report

Required

• What you expect to be happening.
• What is actually happening?
• Any steps to reproduce the error.
• Any screenshots that would help us out.

Additional information

Desktop (please complete the following information):

• OS: [e.g. Mac, Linux, Windows, BSD]
• OS/Distribution Version
• ZeroTier Version [e.g. 1.4.6]

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• ZeroTier Version [e.g. 1.4.6]

Embedded & NAS (please complete the following information):

• Device: [e.g. Synology, Pi4]
• OS/Distribution (if applicable)
• ZeroTier Version [e.g. 1.4.6]

Additional context

• ZeroTier Network Configuration: IPv4 & IPv6 networks defined on your ZeroTier Central
• Router Config: are you permitting port 9993, uPnP, and NAT-PMP?
• Firewall Config: are you permitting port 9993 on your OS; setting it to "Private" on Windows?
• Are you using this at home, in an office, college, etc?
• Have you tried screaming into your router?