- Streamlined engineer onboarding by documenting and overhauling the process, consolidating disparate guides into a comprehensive modular set of documents.
- Established a taxonomy for team documentation in the wiki, implementing Confluence best practices for a proper knowledge base.
- Served as the SRE Liaison for cybersecurity functions, ensuring compliance with data locality/partition requirements and pending federal data privacy legislation.
- Focused on fostering a culture of automation and skill development within the SRE team, emphasizing code review, infrastructure as code, versioning, testing, and effective ticket management.
- Contributed to Linux server administration both internally and externally, aiding colleagues with scripting/automation and assisting in the migration from AWS to Azure with zero customer-facing system impact. Additionally, provided day-to-day support for AWS and Azure activities and troubleshooting.
