diff --git a/non-cv/Projects.md b/non-cv/Projects.md index a24be6d..2e33ebf 100644 --- a/non-cv/Projects.md +++ b/non-cv/Projects.md @@ -5,5 +5,8 @@ Projects - Project managed a successful brand new data center build from bare dirt to serving content in 86 days. Oversaw 8 billion dollars of capital deployment. - Developed and implemented a process to switch thousands of desktops providing digital signage functionality from Fedora to Debian in a completely automated fashion using a custom initrd. - Developed and implemented an internal private cloud orchestration and provisioning system for a hardware development engineering team that handled the entire provisioning lifecycle for physical and virtual systems. +- - Developed and implemented standardized language and procedures and incident investigation automation for a large technical support organization with high turnover. +- Root caused security breaches by advanced persistent threat actors at very high value targets. - Developed and implemented an automated order status and payment handling interactive voice response application using Angel.ccm with a backend web service returning Voice XML. This allows call center personnel to focus on revenue generating opportunities instead of administrative matters. - Provided technician support to a team of electrical engineers building the power system for the radar of FrakenSAM in Ukraine. Handled high / low voltage wiring and plumbing and documentation of those systems. +