# Charles N Wyble [City, State] • [Email] • [Phone] • [LinkedIn] • [GitHub] --- ## Summary Infrastructure engineer with 20+ years in technical operations. Expertise in Linux, Windows, and networking with deep experience in on-premise systems, private cloud automation, and large-scale web applications. Skilled at provisioning automation, DNS/IPAM integration, and lifecycle management for enterprise infrastructure. Strong track record supporting high-traffic, business-critical environments across small, medium, and large organizations. --- ## Key Skills - Operating Systems: Linux (RHEL, Ubuntu), Windows Server - Networking: TCP/IP, DNS, DHCP, IPAM, VPNs, Firewalls, Load Balancers - Virtualization: VMware, KVM, Hyper-V - Automation: PXE provisioning, Bash, Python, PowerShell - Monitoring: Nagios, Zenoss, Observium/LibreNMS - Tools: ServiceNow, Packer, Rundeck, TeamFoundationServer, Git - Cloud: AWS, Azure, GCP, Alibaba (exposure through hybrid work) --- ## Professional Experience **Gainwell Technologies** — Linux Infrastructure Engineer *Jan 2025 – Present* - Supported Medicare batch processing and job scheduling operations using ServiceNow, TeamFoundationServer, Visual Studio, and Oracle. - Developed Bash scripts to automate on-call incident response analysis, reducing manual triage time. - Automated SDLC workflows and monitoring tasks through lightweight shell utilities, improving consistency and reducing ticket volume. - Applied AI tools to reverse engineer legacy codebases and generate new scripts/programs, accelerating delivery of automation solutions. - Partnered with development and operations teams to streamline production support and strengthen system reliability. **CDK Global** — Linux Infrastructure Engineer *Jul 2024 – Oct 2024* - Worked with risk management/audit to remediate insecure configurations. - Created Alma9 Packer image from scratch for enterprise use. **SHEIN** — Linux Infrastructure Engineer *Dec 2022 – Aug 2023* - Acted as network/security liaison to the SRE team across AWS, Azure, GCP, Alibaba Cloud, and internal private cloud. - Built automation tooling to resolve ServiceNow tickets related to routing, DNS, and firewall inconsistencies across global environments. **3M** — Linux Infrastructure Engineer *Jul 2020 – Nov 2022* - Supported Vendavo on RedHat Linux, managed releases, and provided developer support. - Created a YAML configuration management system using bash scripting and CSV-based key/value stores to manage environment-specific variables across multiple environments. **TippingPoint** — Linux/Windows/Networking Infrastructure Engineer *Jun 2012 – Jun 2019* - Designed and built an end-to-end private cloud lifecycle management system automating IP allocation, DNS updates, and server provisioning (physical via PXE, virtual via VMware/KVM). - Reduced provisioning timelines from several days to under one hour by centralizing workflows around a CSV-driven source of truth. - Engineered infrastructure supporting large-scale web applications with high availability and scalability. - Streamlined operations with custom Bash, Python, and PowerShell scripts to eliminate repetitive manual tasks. - Managed DNS, DHCP, and load balancers to maintain reliable networking services. - Led migration from CentOS 6 to CentOS 7 and introduced LXC/LXD containers for improved utilization. - Implemented monitoring systems (Nagios, Zenoss, Observium/LibreNMS) and integrated LibreNMS as a CMDB feeding a job execution platform (Rundeck). **Earlier Career (2002 – 2012)** Systems Administrator / Linux Infrastructure Administrator roles across HostGator, RippleTV, Walt Disney Internet Group, Electronic Clearing House, and GSI Commerce. - Administered Linux and Windows servers, Active Directory, Exchange, and enterprise applications. - Supported networking infrastructure including VPNs, firewalls, DNS, and DHCP. - Automated monitoring (Nagios), system administration tasks, and deployment workflows. - Delivered enterprise uptime in transaction processing, ecommerce, and media environments. - Built foundational expertise in high-traffic web systems, Oracle/MySQL databases, and disaster recovery. --- ## Additional Tools / Familiar With - Containers: Docker (via self hosting/side projects), LXC/LXD - CI/CD & Version Control: Gitea CI, Jenkins, Git, Github , GitHub Actions, TeamFoundationServer - Observability: Prometheus, Grafana, ELK stack (evaluation/side project/ self hosting use) - IaC / Configuration Management: Basic exposure to / familarity with usage/light modification of Teraform, Puppet, Chef, Ansible, YAML, JSON, CSV-driven automation; - Cloud Services: AWS, Azure, GCP, Alibaba Cloud (collaboration and troubleshooting exposure)