--- title: 'KNEL — Shared Services Questions (STEP0)' menu: 'KNEL — Shared Services Questions (STEP0)' --- # KNEL — Shared Services Questions (STEP0) Context (confirmed) - OIDC single sign-on for all Cloudron apps. - Matomo portfolio roll-up desired. - CPA engaged; policies to be reviewed. - Infra base cost ≈ $100/month; keep accounting lightweight. Questions (answer inline as ready) - Historical investments: which LLCs have balances to recover (e.g., RackRental/Suborbital)? - Pricing stance: keep base recharges at $0 until revenue, then nominal flat recharge? Any threshold? - Access: any OIDC group/role gaps to fix now across Gitea/Redmine/Matomo/Documenso? - Matomo portfolio KPIs to show (visits, conversions, goals, revenue proxy)? - Documenso templates to prioritize (JV, Intercompany, SOW, NDA)? - DR/SLOs: confirm targets by tier and quarterly restore cadence.