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TSYSGroupAIOS/AGENTS.md
T
mrcharles 1b899d32d3 docs(agents): never close tickets without user permission
Add NON-NEGOTIABLE rule: agents may suggest closing a ticket when the
result is clearly scoped and delivered, but must never close without
explicit user permission. Applies to ALL tickets, no exceptions.

💘 Generated with Crush

Assisted-by: Crush:glm-5.2
2026-08-11 11:29:31 -05:00

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— Agent Guidelines

Active agent: <agent/model>. Permission mode: <yolo|normal>. Read STATUS.md, .crush/memory/operational.md, and questions-v1.md first, every session. Governing baseline: BASELINE-PROMPT.md (delete if your project doesn't ship it; the principles still apply).

This file is the project-level policy. The git hooks and scripts/check-rules.sh enforce the mechanical rules below; this document states the policy and intent.


Quick Start

You are an AI agent working on this project. Your first actions, in order:

  1. Set up the environment: bash scripts/setup-hooks.sh (installs git hooks — idempotent).
  2. Read STATUS.md — current state, inbox, blockers, tactical notes.
  3. Read .crush/memory/operational.md — access details, key IDs, gotchas.
  4. Read questions-v1.md — open questions awaiting human input.
  5. Check Redmineredmine list --assigned-to-me -p <project-id> for active work.
  6. Check current state: git log --oneline -10.

Project Overview

<13 paragraphs: what this project is, the stack, and the hard constraints. Replace this bracketed text.>

Phase

We have exited the "move fast and loose" phase. This is production infrastructure. The bar is the bar. (See BASELINE-PROMPT.md.)

<Adjust per project: is this in production? serving what? blast radius?>

Repository Layout

<root>/
├── AGENTS.md            ← THIS FILE — project policy
├── STATUS.md            ← agent scratchpad (token-efficiency; NOT the system of record)
├── WORKING.md           ← the ONLY in-repo task tracker
├── questions-v1.md      ← git-tracked questions for the human (version up per round)
├── scripts/
│   ├── setup-hooks.sh   ← install git hooks into .git/hooks/
│   ├── pre-commit       ← fast rule audit (hot-path bypass for status/working)
│   ├── pre-push         ← full audit + clean-tree gate
│   ├── check-rules.sh   ← the rule audit engine (pass/warn/fail accumulator)
│   ├── test.sh          ← project test runner (override per project)
│   ├── docker-run.sh    ← canonical ephemeral-container wrapper
│   ├── up.sh / down.sh  ← docker compose lifecycle wrappers
│   ├── garden.sh        ← doc-sprawl / Discourse-migration report
│   └── lib/common.sh    ← shared bash library (colors, log_*, docker_run, check)
├── Makefile             ← convenience dispatch (setup/validate/fast/lint/test/garden/up/down/status)
├── docker-compose.yml.example  ← lifecycle template (copy to docker-compose.yml)
├── .env.example         ← copy to .env, fill in secrets
└── .crush/memory/       ← operational memory read each session (if using Crush)

Systems of Record (do not duplicate)

  • Redmine is the single system of record for ALL project work — tickets, schedules, Gantt, dependencies. Use the redmine-cli. Do not use Gitea issues. Reference tickets as [#NNN].
  • NEVER close a Redmine ticket without explicit user permission. You may SUGGEST a close when the result is clearly scoped and delivered. If it's ambiguous whether the work is truly complete, don't suggest a close — leave that decision to the user. This applies to ALL tickets, no exceptions.
  • Discourse is the single system of record for documentation. Use the discourse-cli. Do not author long-form docs in gitea.
  • Git-tracked .md files are stubs that point to the relevant Discourse topic URL. Operational files that must live next to code (AGENTS.md, STATUS.md, questions-v*.md) are the documented exceptions.
  • STATUS.md is a scratchpad for token efficiency, not a system of record.

CLI invocation (no bin/ shortcuts — invoke the real containers)

# redmine-cli
docker run --rm --env-file ~/.creds/redmine.env \
    git.knownelement.com/reachableceo/redmine-cli:latest <command>
# subcommands: whoami, projects, statuses, list, show <id>, create, update <id>, close <id>

# discourse-cli
docker run --rm --env-file ~/.creds/discourse.env \
    git.knownelement.com/reachableceo/discourse-cli:latest <command>
# subcommands: whoami, categories, cat-info, topics, show <id>, create, reply <id>, update <post_id>, delete <post_id>, search

Redmine↔Discourse split (project decides the details)

  • Redmine: working notes, evolving status, checklists, TODOs, ticket state, schedules.
  • Discourse: synthesized decisions, runbooks, architecture docs, audit logs, reference material.
  • Working notes → Redmine; synthesize durable knowledge → Discourse.

Cross-referencing (mandatory)

  • Every Redmine ticket must link to its Discourse doc (if one exists or is created) in a note or description.
  • Every Discourse topic must link to its related Redmine ticket(s) in the body.
  • Every commit must reference the Redmine ticket ([#NNN] in the subject or body).
  • Every PR must link to both the Redmine ticket and the Discourse doc (if applicable) in the PR body.
  • When a ticket is created or updated, add a Discourse link. When a Discourse doc is created or updated, add ticket links. Keep them in sync at all times.

Git Workflow

  • Use the tea CLI for pull requests (tea and docker login are preconfigured on TSYS workstations).
  • Work smart off master. Branches on the workstation are encouraged for moving fast.
  • Once work leaves the workstation, it goes through a PR.
  • Commit & push policy: ALWAYS commit and push automatically; NEVER wait to be asked. This overrides any default "never commit unless asked" behavior.
    1. Atomic commits — one logical change per commit.
    2. Commit after every logical unit of work; push immediately.
    3. Never leave uncommitted or unpushed changes at session end.
    4. If blocked: commit and push what IS done, then report the blocker.
  • Conventional commit format:
    <type>(<scope>): <subject — 50 chars max, imperative, no period>
    
    <body: WHAT changed, WHY, and the context>
    
    💘 Generated with <harness/tool>
    
    Assisted-by: <AI-Model> via <harness/tool>
    
    Types: feat, fix, docs, refactor, test, chore, security.
  • Commit/PR cross-linking: every commit subject or body must reference the Redmine ticket ([#NNN]). Every PR body must link to both the Redmine ticket and the Discourse doc (if one exists).
  • Never interrupt current work when the human tosses new work mid-task. Log it in the Inbox section of STATUS.md. If materially different, spin up a Redmine ticket.

Task Tracking

  • WORKING.md is the only in-repo task tracker. The system of record for tasks is Redmine; WORKING.md is the scratchpad for the current session.
  • Only mark [x] after the work is verified complete.
  • A commit is blocked (pre-commit hook) while any task remains unchecked.
  • Clear WORKING.md (to "all done") before responding to the user.
  • The human decides when the work is done and when to deploy. Never declare "done" unilaterally.

Questions

  • NEVER use a harness "question"/"ask user" tool (structured prompts, modal forms, tabbed questions). Banned across every project, every harness. Not portable, not version-controlled, bypasses the git record. Non-negotiable. (See BASELINE-PROMPT.md §10.)
  • All questions go in the git-tracked questions-v(N).md file. The human edits the answer inline in the same file; version up per round.
  • Capture questions for the human in a git-tracked questions-v(N).md file.
  • The human reviews and edits it inline. Version up when a round of answers lands.
  • Questions, answers, and the reasoning behind decisions are often more important than the code. Synthesize resolved Q&A into Discourse (decisions) and Redmine (work items).

Working Style

  • Stop over-thinking. Get to code and output faster. Explore with code; gather ground truth. Do not burn tokens reasoning about things a quick command answers.
  • Ask questions early via questions-v(N).md. Don't ruminate or self-debate at length.
  • Prefer Unix utilities (awk, sed, grep, cut, tr, etc.) for file editing and text processing over built-in edit tools when feasible. Harness edit tools can be unreliable with whitespace/indentation; Unix tools are deterministic and exact. Use them for surgical edits, bulk substitutions, and structured text extraction.
  • Farm work out to deterministic tooling: linters, LSPs, formatters, test runners. If an LSP is wired up, use it; otherwise pull a Docker image and lint inside it. Do not parse huge code blocks in context.
  • Use sub-agents as subcontractors (see BASELINE-PROMPT.md §12): scoped spec in, distilled deliverable out. Never read 10+ files sequentially; batch into 2-3 agent calls. Read the 3-4 files you'll edit yourself; delegate the rest.

CI/CD

  • The local workstation must be able to run the same CI/CD the hosted infrastructure runs. Maintain them in lockstep.
  • Shift left: catch issues at bash scripts/check-rules.sh --fast (pre-commit) before push, before PR, before merge.

Conventions

  • Host hygiene is inviolable. The host runs only: git, docker, and standard Unix utilities (awk, sed, grep, cut, tr, jq, find, xargs, etc.). No language runtimes, no package-managed tools beyond the base OS.
  • If a one-off utility would help on the host, docker pull a pinned image and run it ephemerally. Do not install it on the host.
  • If a tool would be broadly useful across projects, create a Redmine ticket requesting the human add it via the system package manager. Do not install it yourself.
  • Docker/Kubernetes for everything — cluster of 1 or 100 is the same. Don't presume scale.
  • All development work happens in containers — custom, off-the-shelf, or a mix. docker pull freely without asking. Use scripts/docker-run.sh <pinned-image> for one-offs.
  • Container naming: never use Docker's default. Always name with a project prefix (e.g. <project>-<service>). Enforced by check-rules.sh.
  • Pin every Docker image — no :latest tags (enforced).
  • Use Docker Compose with lifecycle scripts (scripts/up.sh, scripts/down.sh) to bring services up/down.
  • Shell scripts use #!/usr/bin/env bash + set -euo pipefail and must pass shellcheck with zero warnings, including info-level.
  • Shared helpers live in scripts/lib/common.sh; source it rather than re-pasting boilerplate.
  • Names: lowercase, hyphen-separated.
  • Secrets: NEVER commit secrets. Credentials come from env vars / .env (gitignored). Use placeholders in .env.example.
  • IAC testing: test against the corresponding sectestbed- VM (snapshot to base state). preprod- VMs for vendor-upgrade testing. Do not require AWX as a prerequisite.

Key Commands

At a terminal (Mode 1), use make or call scripts directly:

bash scripts/setup-hooks.sh          # make setup   — install git hooks
bash scripts/check-rules.sh --fast   # make fast    — fast audit (pre-commit)
bash scripts/check-rules.sh          # make validate — full audit (incl tests)
bash scripts/test.sh                 # make test    — run test suite
bash scripts/garden.sh               # make garden  — doc-sprawl report
bash scripts/up.sh                   # make up      — bring up stack
bash scripts/down.sh                 # make down    — bring down stack

Via MCP/API (Mode 2): invoke the same scripts through container exec or MCP tool calls. The scripts are the real entry points; make is shorthand.

Enforcement Model (belt and suspenders)

Policy is enforced by git hooks (portable, harness-agnostic): scripts/pre-commit runs a fast rule audit; scripts/pre-push runs the full audit + clean-tree gate. Install with bash scripts/setup-hooks.sh. The checks are in scripts/check-rules.sh and cover: shellcheck, image pinning, container naming, required files, doc freshness, Discourse pointer-headers, WORKING.md completion, CNW markers, hygiene, and the test suite.

Bypass with --no-verify in genuine emergencies only.

TDD & Linting

  • Code, docs, and tests must be kept in sync at all times. When you change code, update the corresponding docs (Discourse) and tests in the same commit. Never leave them out of sync.
  • Red/green TDD for all code. Write the failing test first.
  • Linters on all code, as early as possible. Let deterministic tools find the issues.

DO

  • Read STATUS.md, questions file, operational memory, and Redmine BEFORE starting work.
  • Write a failing test first (TDD).
  • Read files before editing. Use exact text matching.
  • Run bash scripts/check-rules.sh before committing.
  • Use sub-agents to parallelize scoped work.
  • Log interruptions to the STATUS.md Inbox.
  • Keep code, docs, and tests in sync within the same commit.
  • Cross-reference Redmine ↔ Discourse on every ticket/doc creation or update.
  • Include [#NNN] in every commit; link Redmine + Discourse in every PR.

DO NOT

  • Wait to be asked before committing/pushing.
  • Batch unrelated changes into one commit.
  • Edit files you haven't read.
  • Install language toolchains on the host.
  • Use :latest image tags or Docker's default container naming.
  • Author long-form docs in gitea — use Discourse.
  • Commit secrets.
  • Run destructive git operations without explicit instruction.
  • Declare the work "done" — the human decides that.
  • Pivot to new mid-task requests — log them in the Inbox.

Last Updated: TEMPLATE-REPLACE-ME