# 📋 TSYS Developer Support Stack - Product Requirements Document

[![Document ID: PRD-SUPPORT-DEMO-001](https://img.shields.io/badge/ID-PRD--SUPPORT--DEMO--001-blue.svg)](#) [![Version: 1.0](https://img.shields.io/badge/Version-1.0-green.svg)](#) [![Status: Draft](https://img.shields.io/badge/Status-Draft-orange.svg)](#) [![Date: 2025-11-13](https://img.shields.io/badge/Date-2025--11--13-lightgrey.svg)](#) [![Author: TSYS Development Team](https://img.shields.io/badge/Author-TSYS%20Dev%20Team-purple.svg)](#) **Demo Version - Product Requirements Document**

--- ## 📖 Table of Contents - [🎯 Product Vision](#-product-vision) - [🏗️ Architecture Overview](#️-architecture-overview) - [📊 Functional Requirements](#-functional-requirements) - [🔧 Technical Requirements](#-technical-requirements) - [🎨 User Experience Requirements](#-user-experience-requirements) - [🔒 Security Requirements](#-security-requirements) - [📋 Non-Functional Requirements](#-non-functional-requirements) - [🧪 Testing Requirements](#-testing-requirements) - [📚 Documentation Requirements](#-documentation-requirements) - [✅ Acceptance Criteria](#-acceptance-criteria) - [🚀 Success Metrics](#-success-metrics) - [📅 Implementation Timeline](#-implementation-timeline) - [🔄 Change Management](#-change-management) - [📞 Support & Maintenance](#-support--maintenance) - [📋 Appendix](#-appendix) --- ## 🎯 Product Vision > **To create a comprehensive, demo-ready developer support services stack that enhances developer productivity and quality of life for the TSYS engineering team.** This stack is designed to: - 🏠 **Run locally** on every developer workstation - ⚡ **Support daily development workflows** with essential services - 🔒 **Maintain security** and simplicity - 🆓 **Adhere to free/libre/open source principles** - 🎯 **Focus on inner loop development** rather than project-specific dependencies --- ## 🏗️ Architecture Overview ### 🎨 Design Principles

```mermaid graph LR A[Demo-First] --> E[TSYS Support Stack] B[Service Discovery] --> E C[FOSS Only] --> E D[Inner Loop Focus] --> E F[Workstation Local] --> E G[Security Conscious] --> E style A fill:#ffeb3b style B fill:#4caf50 style C fill:#2196f3 style D fill:#ff9800 style F fill:#9c27b0 style G fill:#f44336 style E fill:#e1f5fe ```

| Principle | Description | Priority | |-----------|-------------|----------| | **🎭 Demo-First Architecture** | Demonstration-only deployment with dynamic user detection, no persistence, one-command deployment | 🔥 High | | **🔍 Service Discovery** | Automatic discovery via Homepage dashboard with Docker labels | 🔥 High | | **🆓 FOSS Only** | Exclusively use free/libre/open source software | 🔥 High | | **⚡ Inner Loop Focus** | Support daily development workflows, not project-specific dependencies | 🔥 High | | **🏠 Workstation Local** | Run locally on developer machines, not centralized infrastructure | 🔥 High | | **🔒 Security Conscious** | Demo-hardened configurations with clear production separation | 🔥 High | ### 📦 Service Categories | Category | Purpose | Services | |----------|---------|----------| | **🏗️ Infrastructure Services** | Core platform and management services | DNS Management, Container Socket Proxy, Container Management | | **📊 Monitoring & Observability** | Data collection and visualization services | Time Series Database, Visualization Platform | | **📚 Documentation & Diagramming** | Knowledge management and creation tools | Diagramming Server, Diagrams as a Service | | **🛠️ Developer Tools** | Productivity and workflow enhancement services | Homepage, Time Tracking, Archiving, Email Testing, Habit Tracking | --- ## 📊 Functional Requirements ### 🏗️ FR-001: Infrastructure Services #### FR-001.1: DNS Management Service

```mermaid graph TD A[DNS Management Service] --> B[Web Administration] A --> C[DNS Filtering] A --> D[Network Monitoring] A --> E[Demo Configuration] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#e3f2fd style B fill:#bbdefb style C fill:#bbdefb style D fill:#bbdefb style E fill:#fff3e0 style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🌐 Web Interface** | Browser-based administration interface | ✅ Required | | **🛡️ DNS Filtering** | Ad blocking and content filtering capabilities | ✅ Required | | **📊 Network Monitoring** | Traffic analysis and reporting | ✅ Required | | **🎭 Demo Configuration** | Default settings for demonstration | ✅ Required | | **🔗 Web Access** | Assigned port for web interface | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Infrastructure group | ✅ Required | #### FR-001.2: Container Socket Proxy

```mermaid graph TD A[Container Socket Proxy] --> B[API Access Control] A --> C[Request Filtering] A --> D[Security Restrictions] A --> E[Permission Management] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#ffebee style B fill:#ffcdd2 style C fill:#ffcdd2 style D fill:#ffcdd2 style E fill:#fff3e0 style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🛡️ API Access Control** | Restrict Docker socket API endpoints | ✅ Required | | **🔍 Request Filtering** | Block dangerous operations by default | ✅ Required | | **🔒 Security Restrictions** | Granular permission management | ✅ Required | | **⚙️ Permission Management** | Environment-based access control | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Infrastructure group | ✅ Required | #### FR-001.3: Container Management Service

```mermaid graph TD A[Container Management Service] --> B[Container Lifecycle] A --> C[Image Management] A --> D[Volume & Network Management] A --> E[User Authentication] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#f3e5f5 style B fill:#e1bee7 style C fill:#e1bee7 style D fill:#e1bee7 style E fill:#fff3e0 style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🔄 Container Lifecycle** | Start/stop/restart container operations | ✅ Required | | **📦 Image Management** | Registry integration and image operations | ✅ Required | | **💾 Volume & Network** | Storage and network configuration | ✅ Required | | **🔐 Authentication** | User authentication with demo credentials | ✅ Required | | **🔗 Web Access** | Assigned port for web interface | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Infrastructure group | ✅ Required | ### 📊 FR-002: Monitoring & Observability #### FR-002.1: Time Series Database

```mermaid graph TD A[Time Series Database] --> B[HTTP API] A --> C[Web Administration] A --> D[Demo Database] A --> E[Data Access] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#e8f5e8 style B fill:#c8e6c9 style C fill:#c8e6c9 style D fill:#fff3e0 style E fill:#bbdefb style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🌐 HTTP API** | Data ingestion and querying interface | ✅ Required | | **🖥️ Web Interface** | Browser-based administration | ✅ Required | | **🎭 Demo Database** | Sample data for demonstration | ✅ Required | | **🔗 Data Access** | Assigned port for API and web access | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Monitoring group | ✅ Required | #### FR-002.2: Visualization Platform

```mermaid graph TD A[Visualization Platform] --> B[Data Source Connection] A --> C[Demo Dashboards] A --> D[Dashboard Creation] A --> E[Admin Authentication] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#fff3e0 style B fill:#ffe0b2 style C fill:#ffe0b2 style D fill:#ffe0b2 style E fill:#fff3e0 style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🔗 Data Connection** | Pre-configured connection to time series database | ✅ Required | | **📊 Demo Dashboards** | System metrics visualization | ✅ Required | | **🎨 Dashboard Creation** | Web-based dashboard editing | ✅ Required | | **🔐 Admin Authentication** | Authentication with demo credentials | ✅ Required | | **🔗 Web Access** | Assigned port for web interface | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Monitoring group | ✅ Required | ### 🛠️ FR-003: Developer Tools #### FR-003.1: Habit Tracking Service

```mermaid graph TD A[Habit Tracking Service] --> B[Personal Dashboard] A --> C[Habit Management] A --> D[Progress Tracking] A --> E[Gamification System] A --> F[Integrations Support] A --> G[Health Monitoring] A --> H[Service Discovery] style A fill:#fff3e0 style B fill:#ffe0b2 style C fill:#ffe0b2 style D fill:#ffe0b2 style E fill:#ffe0b2 style F fill:#e8f5e8 style G fill:#e8f5e8 style H fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **📊 Personal Dashboard** | Visual overview of habits and progress | ✅ Required | | **🎯 Habit Management** | Create, edit, and delete habits | ✅ Required | | **📈 Progress Tracking** | Track consistency and improvements | ✅ Required | | **🎮 Gamification** | Points system and achievement tracking | ✅ Required | | **🔗 Integrations** | Support for external data providers | ✅ Optional | | **🔗 Web Access** | Assigned port for web interface | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Developer Tools group | ✅ Required | ### 📚 FR-004: Documentation & Diagramming #### FR-004.1: Diagramming Server

```mermaid graph TD A[Diagramming Server] --> B[Browser-based Editing] A --> C[Multiple Export Formats] A --> D[Cloud Storage Integration] A --> E[No Authentication] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#fce4ec style B fill:#f8bbd9 style C fill:#f8bbd9 style D fill:#fff3e0 style E fill:#e8f5e8 style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🎨 Browser Editing** | Diagram creation and editing in browser | ✅ Required | | **📤 Export Formats** | PNG, SVG, PDF export capabilities | ✅ Required | | **☁️ Cloud Integration** | Optional cloud storage integration | ✅ Optional | | **🔓 No Authentication** | Demo mode without login requirements | ✅ Required | | **🔗 Web Access** | Assigned port for web interface | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Documentation group | ✅ Required | #### FR-004.2: Diagrams as a Service

```mermaid graph TD A[Diagrams as a Service] --> B[Multiple Diagram Types] A --> C[HTTP API] A --> D[Web Interface] A --> E[No Authentication] A --> F[Health Monitoring] A --> G[Service Discovery] style A fill:#e0f2f1 style B fill:#b2dfdb style C fill:#b2dfdb style D fill:#b2dfdb style E fill:#e8f5e8 style F fill:#e8f5e8 style G fill:#fce4ec ```

| Requirement | Description | Acceptance | |-------------|-------------|------------| | **🎨 Diagram Types** | PlantUML, Mermaid, GraphViz support | ✅ Required | | **🌐 HTTP API** | Programmatic diagram generation | ✅ Required | | **🖥️ Web Interface** | Simple testing interface | ✅ Required | | **🔓 No Authentication** | Demo mode without login requirements | ✅ Required | | **🔗 API Access** | Assigned port for API and web access | ✅ Required | | **❤️ Health Check** | Endpoint for service monitoring | ✅ Required | | **🏷️ Service Discovery** | Integration with Documentation group | ✅ Required | --- ## 🔧 Technical Requirements ### 🐳 TR-001: Containerization Standards | Requirement | Description | Priority | |-------------|-------------|----------| | **📦 Official Images** | Use official Docker images only | 🔥 High | | **❤️ Health Checks** | Comprehensive health monitoring | 🔥 High | | **🔍 Service Discovery** | Automatic dashboard integration | 🔥 High | | **🔄 Restart Policies** | Appropriate recovery mechanisms | 🔥 High | ### 🌐 TR-002: Network Architecture | Requirement | Description | Priority | |-------------|-------------|----------| | **🔒 Dedicated Network** | Isolated network environment | 🔥 High | | **🔢 Port Consistency** | Sequential numbering pattern | 🔥 High | | **🌐 Web Access** | Standard browser interfaces | 🔥 High | | **🤝 Inter-service Communication** | Required service interactions | 🔥 High | ### 💾 TR-003: Data Strategy | Requirement | Description | Priority | |-------------|-------------|----------| | **🚫 No Persistence** | Demo simplicity focus | 🔥 High | | **⏰ Temporary Data** | Service functionality support | 🔥 High | | **🔄 Session Reset** | Clean state between demos | 🔥 High | | **🔐 Demo Credentials** | Simplified authentication | 🔥 High | ### 🔗 TR-004: Service Integration | Requirement | Description | Priority | |-------------|-------------|----------| | **🏷️ Dashboard Discovery** | Centralized service visibility | 🔥 High | | **📊 Consistent Metadata** | Standardized service information | 🔥 High | | **🎨 Unified Access** | Consistent user experience | 🔥 High | | **🔄 Standard Interfaces** | Common interaction patterns | 🔥 High | --- ## 🎨 User Experience Requirements ### 🏠 UX-001: Unified Dashboard

```mermaid graph LR A[Single Entry Point] --> B[Automatic Discovery] A --> C[Intuitive Organization] A --> D[Consistent Design] A --> E[Real-time Status] style A fill:#e1f5fe style B fill:#b3e5fc style C fill:#b3e5fc style D fill:#b3e5fc style E fill:#b3e5fc ```

| Requirement | Description | Success Metric | |-------------|-------------|----------------| | **🚪 Single Entry Point** | One dashboard for all services | 100% service visibility | | **🔍 Automatic Discovery** | No manual configuration required | Zero-touch setup | | **📂 Intuitive Organization** | Logical service grouping | User satisfaction > 90% | | **🎨 Consistent Design** | Unified visual experience | Design consistency > 95% | | **📊 Real-time Status** | Live service health indicators | Status accuracy > 99% | ### ⚡ UX-002: Zero-Configuration Access | Requirement | Description | Success Metric | |-------------|-------------|----------------| | **🌐 Browser Access** | Immediate web interface availability | 100% browser compatibility | | **🚫 No Manual Setup** | Eliminate configuration steps | Setup time < 30 seconds | | **🔐 Pre-configured Auth** | Default authentication where needed | Login success rate > 95% | | **💡 Clear Error Messages** | Intuitive troubleshooting guidance | Issue resolution < 2 minutes | ### 🎭 UX-003: Instant Demo Experience | Requirement | Description | Success Metric | |-------------|-------------|----------------| | **⚡ Single Command** | One-command deployment | Deployment time < 60 seconds | | **🚀 Rapid Initialization** | Fast service startup | All services ready < 60 seconds | | **🎯 Immediate Features** | No setup delays for functionality | Feature availability = 100% | | **🔄 Clean Sessions** | Fresh state between demos | Data reset success = 100% | --- ## 🔒 Security Requirements ### 🛡️ SEC-001: Demo-Only Security Model | Requirement | Description | Implementation | |-------------|-------------|----------------| | **🎭 Demo Configuration** | Development/demo use only | Clear documentation warnings | | **🔓 Hardcoded Credentials** | Clearly marked demo credentials | Obvious demo-only labeling | | **🚫 No External Access** | Isolated from external networks | Docker network isolation | | **🔓 No Hardening** | No encryption or security features | Simplified demo setup | ### 🔒 SEC-002: Network Isolation | Requirement | Description | Implementation | |-------------|-------------|----------------| | **🏠 Docker Isolation** | Services contained within Docker network | Dedicated network configuration | | **🔌 Minimal Exposure** | Only necessary ports exposed | Port access control | | **🚫 No Privilege Escalation** | Prevent container privilege escalation | Security context configuration | | **🔗 Secure API Access** | Container socket proxy for API access | Proxy service implementation | --- ## 📋 Non-Functional Requirements ### ⚡ NFR-001: Performance | Metric | Requirement | Target | |--------|-------------|--------| | **🚀 Startup Time** | All services must start within | 60 seconds | | **❤️ Health Check Speed** | Health checks must complete within | 10 seconds | | **💾 Memory Usage** | Per service memory limit | < 512MB | | **🖥️ CPU Usage** | Per service CPU usage (idle) | < 25% | ### 🔄 NFR-002: Reliability | Requirement | Description | Implementation | |-------------|-------------|----------------| | **❤️ Health Checks** | All services include health monitoring | Comprehensive health endpoints | | **🔄 Auto Restart** | Automatic recovery on failure | Restart policy configuration | | **⏹️ Graceful Shutdown** | Proper service termination handling | Signal handling implementation | | **🔗 Dependency Management** | Service startup order management | Dependency configuration | ### 🔧 NFR-003: Maintainability | Requirement | Description | Standard | |-------------|-------------|----------| | **📝 Clear Configuration** | Well-documented setup | Commented configurations | | **🏷️ Consistent Naming** | Standardized service organization | Naming conventions | | **📚 Comprehensive Docs** | Complete documentation coverage | Documentation standards | | **➕ Easy Service Management** | Simple addition/removal processes | Modular architecture | --- ## 🧪 Testing Requirements ### 🤖 TST-001: Automated Testing

```mermaid graph TD A[Automated Testing] --> B[Health Validation] A --> C[Port Verification] A --> D[Service Discovery] A --> E[Resource Monitoring] A --> F[Comprehensive Suite] style A fill:#e8f5e8 style B fill:#c8e6c9 style C fill:#c8e6c9 style D fill:#c8e6c9 style E fill:#c8e6c9 style F fill:#c8e6c9 ```

| Test Type | Description | Tool/Script | |-----------|-------------|-------------| | **❤️ Health Validation** | Service health check verification | `test-stack.sh` | | **🔌 Port Accessibility** | Port availability and response testing | `test-stack.sh` | | **🔍 Service Discovery** | Dashboard integration verification | `test-stack.sh` | | **📊 Resource Monitoring** | Memory and CPU usage validation | `test-stack.sh` | | **📋 Comprehensive Suite** | Full integration testing | `test-stack.sh` | ### ✋ TST-002: Manual Testing | Test Area | Description | Success Criteria | |-----------|-------------|------------------| | **🌐 Web Interfaces** | Browser interface functionality | All interfaces accessible | | **🔐 Demo Credentials** | Authentication verification | Login success = 100% | | **🔗 Service Integration** | Cross-service functionality | Integration tests pass | | **👤 User Workflows** | End-to-end user scenarios | Workflow completion = 100% | --- ## 📚 Documentation Requirements ### 📖 DOC-001: Technical Documentation | Requirement | Description | Location | |-------------|-------------|----------| | **📋 README Updates** | Complete service documentation | `README.md` | | **🌐 Access Information** | Service URLs and credentials | `README.md` | | **⚙️ Configuration Details** | Technical setup specifications | `README.md` | | **🔧 Troubleshooting Guide** | Common issue resolution | `README.md` | ### 👥 DOC-002: User Documentation | Requirement | Description | Location | |-------------|-------------|----------| | **🚀 Quick Start** | Rapid deployment instructions | `README.md` | | **📚 Service Descriptions** | Feature and use case documentation | `README.md` | | **🔐 Credential Reference** | Demo credential information | `README.md` | | **❓ FAQ Section** | Common questions and answers | `README.md` | --- ## ✅ Acceptance Criteria ### 🚀 AC-001: Deployment Success | Criteria | Description | Status | |----------|-------------|--------| | **⚡ Service Startup** | All services start with `docker compose up -d` | ✅ Required | | **❤️ Health Validation** | All services pass health checks within 60 seconds | ✅ Required | | **🔍 Service Discovery** | Homepage discovers and displays all services | ✅ Required | | **🌐 Web Access** | All interfaces accessible via browser | ✅ Required | ### 🔧 AC-002: Functionality Verification | Criteria | Description | Status | |----------|-------------|--------| | **🛡️ DNS Management** | Web interface loads and functions correctly | ✅ Required | | **🔄 Container Management** | Container operations work properly | ✅ Required | | **📊 Database Operations** | Data storage and retrieval functional | ✅ Required | | **📈 Visualization** | Dashboards display and update correctly | ✅ Required | | **🎨 Diagramming** | Creation and export functions work | ✅ Required | | **📐 Diagram Service** | Text-to-diagram conversion functional | ✅ Required | ### 🔗 AC-003: Integration Testing | Criteria | Description | Status | |----------|-------------|--------| | **🔍 Service Discovery** | Automatic discovery works correctly | ✅ Required | | **🤝 Inter-service Communication** | Required communications function | ✅ Required | | **❤️ Health Monitoring** | Health checks trigger appropriately | ✅ Required | | **📊 Resource Management** | Usage remains within defined limits | ✅ Required | --- ## 🚀 Success Metrics ### 📊 Deployment Metrics | Metric | Target | Measurement | |--------|--------|-------------| | **⏱️ Stack Readiness** | < 2 minutes | Time to full functionality | | **✅ Service Success Rate** | 100% | Services starting successfully | | **❤️ Health Check Pass Rate** | 100% | Services passing health checks | ### 👥 User Experience Metrics | Metric | Target | Measurement | |--------|--------|-------------| | **⚡ Deployment Success** | 100% | Single-command deployment success | | **🔍 Dashboard Accessibility** | 100% | Services accessible via Homepage | | **🚫 Configuration Required** | None | Zero configuration for basic use | --- ## 📅 Implementation Timeline

```mermaid gantt title TSYS Developer Support Stack Implementation dateFormat YYYY-MM-DD section Phase 1: Core Infrastructure DNS Management Service :active, p1-1, 2025-11-13, 3d Container Management :p1-2, after p1-1, 2d Service Discovery Validation :p1-3, after p1-2, 2d section Phase 2: Monitoring Stack Time Series Database :p2-1, after p1-3, 2d Visualization Platform :p2-2, after p2-1, 3d Dashboard Creation :p2-3, after p2-2, 2d section Phase 3: Documentation Tools Diagramming Server :p3-1, after p2-3, 2d Diagram Service :p3-2, after p3-1, 2d Integration Testing :p3-3, after p3-2, 2d section Phase 4: Testing & Documentation Comprehensive Test Suite :p4-1, after p3-3, 3d Documentation Updates :p4-2, after p4-1, 2d Final Validation :p4-3, after p4-2, 2d ```

### 📅 Phase Details | Phase | Duration | Focus | Deliverables | |-------|----------|-------|--------------| | **🏗️ Phase 1** | Week 1 | Core Infrastructure | DNS Management, Container Management, Service Discovery | | **📊 Phase 2** | Week 1 | Monitoring Stack | Time Series Database, Visualization Platform, Dashboards | | **📚 Phase 3** | Week 2 | Documentation Tools | Diagramming Server, Diagram Service, Integration | | **🧪 Phase 4** | Week 2 | Testing & Documentation | Test Suite, Documentation, Validation | --- ## 🔄 Change Management ### 📝 Version Control Strategy | Practice | Description | Standard | |----------|-------------|----------| | **📊 Comprehensive Tracking** | All changes tracked via Git | 100% change coverage | | **📋 Structured Messages** | Conventional commit formatting | Commit message standards | | **⚛️ Atomic Changes** | Small, focused commits | Single-purpose commits | | **📝 Detailed Descriptions** | Clear change documentation | Comprehensive commit messages | ### 🔍 Quality Assurance Process | Step | Description | Tool/Process | |------|-------------|--------------| | **🤖 Automated Validation** | Automated testing on all changes | Test suite execution | | **✋ Manual Testing** | Manual validation for new services | User acceptance testing | | **📚 Documentation Updates** | Synchronized documentation updates | Documentation review | | **✅ Requirements Validation** | Continuous validation against PRD | Requirements traceability | --- ## 📞 Support & Maintenance ### 🔧 Troubleshooting Framework | Component | Description | Implementation | |-----------|-------------|----------------| | **📋 Comprehensive Logging** | Service logging and diagnostics | Docker log integration | | **📊 Real-time Monitoring** | Live health and status reporting | Health check endpoints | | **📖 Documented Procedures** | Resolution procedures for common issues | Troubleshooting guides | ### 🔄 Maintenance Strategy | Activity | Description | Frequency | |----------|-------------|----------| | **📦 Image Updates** | Regular service image updates | Weekly | | **⚙️ Configuration Management** | Change tracking and validation | Continuous | | **🔗 Compatibility Preservation** | Maintain backward compatibility | During updates | | **📈 Continuous Improvement** | User feedback-based enhancements | Ongoing | --- ## 📋 Appendix ### 📦 A. Service Categories | Category | Purpose | Example Services | |----------|---------|-----------------| | **🏗️ Infrastructure Services** | Core platform and management tools | DNS Management, Container Socket Proxy, Container Management | | **📊 Monitoring & Observability** | Data collection and visualization | Time Series Database, Visualization Platform | | **📚 Documentation & Diagramming** | Knowledge management and creation | Diagramming Server, Diagrams as a Service | | **🛠️ Developer Tools** | Productivity and workflow enhancement | Homepage, Time Tracking, Archiving, Habit Tracking | ### 🔗 B. Integration Requirements | Requirement | Description | Implementation | |-------------|-------------|----------------| | **🏷️ Dashboard Discovery** | Centralized service visibility | Homepage integration | | **🤝 Inter-service Communication** | Required service interactions | Network configuration | | **🔐 Consistent Authentication** | Unified access patterns | Demo credential strategy | | **❤️ Unified Monitoring** | Standardized health checking | Health check standards | ### ✅ C. Success Criteria | Criteria | Description | Measurement | |----------|-------------|-------------| | **🔍 Service Discoverability** | All services accessible from central dashboard | 100% service visibility | | **⚡ Rapid Demonstration** | Complete functionality demonstration within 2 minutes | Time-to-demo < 120 seconds | | **🎯 Intuitive Experience** | Minimal training required for basic use | User satisfaction > 90% | | **🔄 Cross-Platform Reliability** | Consistent operation across development environments | Platform compatibility > 95% | ---

--- ## 📄 Document Information **Document ID**: PRD-SUPPORT-DEMO-001 **Version**: 1.0 **Date**: 2025-11-13 **Author**: TSYS Development Team **Status**: Draft --- *This PRD serves as the source of truth for the TSYS Developer Support Stack demo implementation and will be used for audit and quality assurance purposes.*