solve via PUT (POST no-oped) #4

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ic-builder merged 2 commits from ic-builder/solve-put into main 2026-09-06 18:29:22 +00:00

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ic-builder commented 2026-09-06 18:29:20 +00:00

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Root cause of the dead solve path: update verb must be PUT. no-CR (dev-only). Ticket: https://projects.knownelement.com/issues/824

Root cause of the dead solve path: update verb must be PUT. no-CR (dev-only). Ticket: https://projects.knownelement.com/issues/824

ic-builder added 2 commits 2026-09-06 18:29:20 +00:00

solve uses Ticket status 5 (solved), not the Change value ... f7ffa441f6

Ticket: https://projects.knownelement.com/issues/824

solve: PUT not POST — GLPI updates require the update verb ... 62564a4796

The POST on /Ticket/<id> silently no-oped; the manual PUT worked.
Ticket: https://projects.knownelement.com/issues/824

ic-builder merged commit 50db0ded4e into main 2026-09-06 18:29:22 +00:00

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coo (TSYS Group COO Chief Operating Officer) ic-builder ic-reviewer manager-tsg reachableceo (Charles N Wyble) reachableceo-offstage (The Offstage ReachableCEO) tsgstaff-coo-svpknel (SVP KNELSVP KNEL) tsgstaff-coo-vpsecops (VP SecOpsVP SecOps) vptechops (VP TechOps)

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Reference: KNEL/KNELKumaGlpiBridge#4