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base: KNEL/KNELKumaGlpiBridge:39abf7f0b8527a2ac448ca20677840f39402432b
Branches Tags
KNEL/KNELKumaGlpiBridge:main KNEL/KNELKumaGlpiBridge:ic-builder/status-enum KNEL/KNELKumaGlpiBridge:ic-builder/solve-put KNEL/KNELKumaGlpiBridge:ic-builder/up-solve-search KNEL/KNELKumaGlpiBridge:ic-builder/ci-node-and-followup KNEL/KNELKumaGlpiBridge:ic-builder/initial-bridge
..
compare: KNEL/KNELKumaGlpiBridge:ic-builder/solve-put
Branches Tags
KNEL/KNELKumaGlpiBridge:main KNEL/KNELKumaGlpiBridge:ic-builder/status-enum KNEL/KNELKumaGlpiBridge:ic-builder/solve-put KNEL/KNELKumaGlpiBridge:ic-builder/up-solve-search KNEL/KNELKumaGlpiBridge:ic-builder/ci-node-and-followup KNEL/KNELKumaGlpiBridge:ic-builder/initial-bridge
4 Commits
39abf7f0b8 .. ic-builder/solve-put
Author SHA1 Message Date
ic-builder 62564a4796 solve: PUT not POST — GLPI updates require the update verb
ci / vet (pull_request) Successful in 46s
Details 
The POST on /Ticket/<id> silently no-oped; the manual PUT worked.
Ticket: https://projects.knownelement.com/issues/824
 2026-09-06 13:29:17 -05:00
ic-builder f7ffa441f6 solve uses Ticket status 5 (solved), not the Change value 
Ticket: https://projects.knownelement.com/issues/824
 2026-09-06 13:18:05 -05:00
ic-builder 857be83724 Merge pull request 'UP solves open tickets after restarts' (#3) from ic-builder/up-solve-search into main
ci / vet (push) Successful in 1m25s
Details
2026-09-06 18:09:39 +00:00
ic-builder de9b9c4a35 UP events solve open tickets even after bridge restarts
ci / vet (pull_request) Successful in 47s
Details 
In-memory dedupe resets on pod restart; recovery then no-ops and leaves
stale open tickets. UP now falls back to a GLPI search for an unsolved
ticket for that monitor.
Ticket: https://projects.knownelement.com/issues/824
 2026-09-06 13:09:34 -05:00
2 changed files with 6 additions and 2 deletions
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cmd/bridge/main.go
+6 -2
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@@ -216,7 +216,11 @@ func (b *bridge) handle(w http.ResponseWriter, r *http.Request) {
case 1: // UP case 1: // UP
tid, exists := b.open[k.Monitor.Name] tid, exists := b.open[k.Monitor.Name]
if !exists { if !exists {
return // restarts wipe the in-memory map; search GLPI for an open ticket
tid, _ = b.glpi.openTicketFor(k.Monitor.Name)
if tid == 0 {
return
}
} }
delete(b.open, k.Monitor.Name) delete(b.open, k.Monitor.Name)
go func() { go func() {
@@ -224,7 +228,7 @@ func (b *bridge) handle(w http.ResponseWriter, r *http.Request) {
if err := b.glpi.followup(tid, fu); err != nil { if err := b.glpi.followup(tid, fu); err != nil {
log.Printf("followup failed (continuing to solve): %v", err) log.Printf("followup failed (continuing to solve): %v", err)
} }
if err := b.glpi.do("POST", fmt.Sprintf("/Ticket/%d", tid), map[string]any{"input": map[string]any{"status": 11}}, nil); err != nil { // 11 = solved if err := b.glpi.do("PUT", fmt.Sprintf("/Ticket/%d", tid), map[string]any{"input": map[string]any{"status": 5}}, nil); err != nil { // ticket status 5 = solved
log.Printf("solve failed: %v", err) log.Printf("solve failed: %v", err)
} }
}() }()