diff --git a/platform/telemetry/src/TelemetryCapability.js b/platform/telemetry/src/TelemetryCapability.js
index b5caa6e027..473aafcdb9 100644
--- a/platform/telemetry/src/TelemetryCapability.js
+++ b/platform/telemetry/src/TelemetryCapability.js
@@ -29,6 +29,13 @@ define(
     function () {
         "use strict";
 
+        var ZERO = function () { return 0; },
+            EMPTY_SERIES = {
+                getPointCount: ZERO,
+                getDomainValue: ZERO,
+                getRangeValue: ZERO
+            };
+
         /**
          * A telemetry capability provides a means of requesting telemetry
          * for a specific object, and for unwrapping the response (to get
@@ -102,7 +109,8 @@ define(
                 // Pull out the relevant field from the larger,
                 // structured response.
                 function getRelevantResponse(response) {
-                    return ((response || {})[source] || {})[key] || {};
+                    return ((response || {})[source] || {})[key] ||
+                            EMPTY_SERIES;
                 }
 
                 // Issue a request to the service
@@ -182,4 +190,4 @@ define(
 
         return TelemetryCapability;
     }
-);
\ No newline at end of file
+);
diff --git a/platform/telemetry/test/TelemetryCapabilitySpec.js b/platform/telemetry/test/TelemetryCapabilitySpec.js
index e75b9927be..d19048b20d 100644
--- a/platform/telemetry/test/TelemetryCapabilitySpec.js
+++ b/platform/telemetry/test/TelemetryCapabilitySpec.js
@@ -118,6 +118,13 @@ define(
 
             });
 
+            it("provides an empty series when telemetry is missing", function () {
+                var series;
+                mockTelemetryService.requestTelemetry.andReturn(mockPromise({}));
+                telemetry.requestData({}).then(function (s) { series = s; });
+                expect(series.getPointCount()).toEqual(0);
+            });
+
             it("provides telemetry metadata", function () {
                 expect(telemetry.getMetadata()).toEqual({
                     id: "testId", // from domain object
@@ -184,4 +191,4 @@ define(
             });
         });
     }
-);
\ No newline at end of file
+);