Enhance issue templates

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -18,8 +18,8 @@ body:
       label: Have you already looked into this bug?
       description: Please invest some time and check if this bug is already mentioned or documented elsewhere (You may select more than one).
       options:
-        - label: I have read the [Troubleshooting Guide](https://devilbox.readthedocs.io/en/latest/support/troubleshooting.html)
-        - label: I have checked the [Devilbox forum](https://devilbox.discourse.group/)
+        - label: I have checked the [Troubleshooting Guide](https://devilbox.readthedocs.io/en/latest/support/troubleshooting.html)
+        - label: I have checked the [Devilbox Forum](https://devilbox.discourse.group/)
         - label: I have googled this bug already with no luck
         - label: I have checked [existing issues](https://github.com/cytopia/devilbox/issues) for similar bugs
         - label: I have checked [Release notes](https://github.com/cytopia/devilbox/releases)
@@ -113,11 +113,32 @@ body:
     validations:
       required: true
 
+  - type: dropdown
+    attributes:
+      label: Have you removed stopped containers before starting?
+      description: "Have you done a `docker-compose rm` before starting up the Devilbox? [More info here](https://docs.docker.com/compose/reference/rm/)"
+      multiple: false
+      options:
+        - "Yes"
+        - "No"
+    validations:
+      required: true
+
+  - type: dropdown
+    attributes:
+      label: Have you pulled latest Docker images before starting?
+      description: "Have you done a `docker-compose pull` before starting up the Devilbox?"
+      multiple: false
+      options:
+        - "Yes"
+        - "No"
+    validations:
+      required: true
+
   - type: input
-    id: devilbox-start-command
     attributes:
       label: Devilbox start command
-      description: "What is the command you have used to start the Devilbox?"
+      description: "What is the [start command](https://devilbox.readthedocs.io/en/latest/getting-started/start-the-devilbox.html) you have used to start the Devilbox?"
     validations:
       required: true
 
@@ -125,12 +146,12 @@ body:
     id: log-env-file
     attributes:
       label: "Log: .env file"
-      description: "Please copy and paste your `.env` file into this text aread"
+      description: "Please copy and paste your `.env` file into this text area"
   - type: textarea
     id: log-docker-compose
     attributes:
       label: "Log: docker-compose logs"
-      description: "Please copy and paste the output of `docker-compose logs` into this text aread"
+      description: "Please copy and paste the output of `docker-compose logs` into this text area"
       render: shell
     validations:
       required: true
@@ -139,7 +160,7 @@ body:
     id: log-check-config
     attributes:
       label: "Log: ./check-config.sh"
-      description: "Please copy and paste the output of `./check-config.sh` into this text aread"
+      description: "Please copy and paste the output of `./check-config.sh` into this text area"
       render: shell
     validations:
       required: true

.github/ISSUE_TEMPLATE/documentation.yml

@@ -28,5 +28,3 @@ body:
       options:
         - "Yes"
         - "No"
-    validations:
-      required: true

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -14,6 +14,13 @@ body:
     validations:
       required: true
 
+  - type: textarea
+    attributes:
+      label: Benefits
+      description: Tell us, how this this will be beneficial to the Devilbox.
+    validations:
+      required: false
+
   - type: textarea
     attributes:
       label: Where can we find information about this?
@@ -27,5 +34,3 @@ body:
       options:
         - "Yes"
         - "No"
-    validations:
-      required: true

.github/ISSUE_TEMPLATE/howto.yml

@@ -3,30 +3,48 @@ name: "❔ How to do ...?"
 description: How do I do X or Y with the Devilbox?
 title: "[Howto]: "
 labels: ["question", "Community help wanted"]
-assignees:
-  - cytopia
+assignees: []
 
 body:
 
+  - type: markdown
+    attributes:
+      value: |
+        If this is a generic question, please consider using the [Devilbox forum](https://devilbox.discourse.group/) instead.
+
   - type: checkboxes
     attributes:
       label: Have you already checked elsewhere?
       description: You may select more than one.
       options:
-        - label: I have checked the [Devilbox forum](https://devilbox.discourse.group/)
-        - label: I have checked the [Devilbox documentation](https://devilbox.readthedocs.io/en/latest/)
+        - label: I have read the [Devilbox documentation](https://devilbox.readthedocs.io/en/latest/)
+        - label: I have checked the [Devilbox Troubleshooting Guide](https://devilbox.readthedocs.io/en/latest/)
+        - label: I have checked the [Devilbox FAQ](https://devilbox.readthedocs.io/en/latest/support/faq.html)
+        - label: I have checked the [Devilbox Howto](https://devilbox.readthedocs.io/en/latest/support/howto.html)
+        - label: I have checked the [Devilbox Forum](https://devilbox.discourse.group/)
+        - label: I have checked [existing issues](https://github.com/cytopia/devilbox/issues)
         - label: I have googled already with no luck
-
-  - type: textarea
-    attributes:
-      label: What do you want to do?
-      description: Tell us, what you want to do that you are struggling with
+        - label: I have not done anything yet
     validations:
       required: true
 
   - type: textarea
     attributes:
-      label: What is the goal?
-      description: Tell us, what is the goal that you want to accomplish?
+      label: What are you struggling with?
+      description: Tell the community, what you are struggling with. Be as specific as possible to make it easier for other people to answer your question.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: What have you tried already?
+      description: Add some details on what you have tried already, so this can be ruled out.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: What is your goal?
+      description: Tell the community, what you want to accomplish? This might be helpful to know in order to prevent [XY problems](https://en.wikipedia.org/wiki/XY_problem).
     validations:
       required: true