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@ -3,33 +3,44 @@ name: Bug report
about: Create a report to help us improve about: Create a report to help us improve
--- ---
**Alternative, faster ways to get help**
If you have just started using ZeroTier, here are some places to get help:
- my.zerotier.com has a _Community_ tab. It's a live chat with other users and the developers.
- [ZeroTier Knowledge Base](https://support.zerotier.com/knowledgebase.php?s=MQ__)
- www.zerotier.com has a Contact Us button
- email contact@zerotier.com
**Describe the bug** **Describe the bug**
A clear and concise description of what the bug is. A clear and concise description of what the bug is.
**To Reproduce** **To Reproduce**
Steps to reproduce the behavior: Steps to reproduce the behavior:
1. Go to '...' 1. Create a Network '...'
2. Click on '....' 2. Install zerotier-one '....'
3. Scroll down to '....' 3. '....'
4. See error 4. See error
**Expected behavior** **Expected behavior**
A clear and concise description of what you expected to happen. A clear and concise description of what you expected to happen.
**Screenshots** **Screenshots**
If applicable, add screenshots to help explain your problem. If applicable, add screenshots or console output to help explain your problem.
**Desktop (please complete the following information):** **Desktop (please complete the following information):**
- OS: [e.g. iOS] - OS: [e.g. Mac, Linux, Windows, BSD]
- Browser [e.g. chrome, safari] - OS/Distribution Version
- Version [e.g. 22] - ZeroTier Version [e.g. 1.2.4]
- Hardware [e.g. raspberry pi 3]
**Smartphone (please complete the following information):** **Smartphone (please complete the following information):**
- Device: [e.g. iPhone6] - Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1] - OS: [e.g. iOS8.1]
- Browser [e.g. stock browser, safari] - Version [e.g. 1.2.4]
- Version [e.g. 22]
**Additional context** **Additional context**
Add any other context about the problem here. Add any other context about the problem here.
- ZeroTier Network Configuration
- Router Config
- Firewall Config (try turning the firewall off)
- General Network Environment: [ e.g Home, University Campus, Corporate LAN ]