diff --git a/.github/ISSUE_TEMPLATE/bugs-and-issues.md b/.github/ISSUE_TEMPLATE/bugs-and-issues.md
index ff6f95fd9..92e6978c2 100644
--- a/.github/ISSUE_TEMPLATE/bugs-and-issues.md
+++ b/.github/ISSUE_TEMPLATE/bugs-and-issues.md
@@ -11,39 +11,21 @@ assignees: ''
 
 _Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!_
 
-- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Guides and documentation on how to use ZeroTier.
+- [Docs Site](https://docs.zerotier.com/zerotier/troubleshooting) => Troubleshooting, quickstarts, and more advanced topics.
 - [Discuss Forum](https://discuss.zerotier.com/) => Our discussion forum for users and support to mutually resolve issues & suggest ideas.
 - [Reddit](https://www.reddit.com/r/zerotier/) => Our subreddit, which we monitor regularly and is fairly active.
+- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Older wiki.
+
+If you are having a connection issue, it's much easier to diagnose through the discussion forum or the ticket system. 
+
 
 # If you still want to file a Bug Report
 
-## Required
+## Please let us know
 
 - What you expect to be happening.
 - What is actually happening?
 - Any steps to reproduce the error.
-- Any screenshots that would help us out.
+- Any relevant console output or screenshots.
+- What operating system and ZeroTier version. Please try the latest ZeroTier release. 
 
-## Additional information 
-
-**Desktop (please complete the following information):**
- - OS: [e.g. Mac, Linux, Windows, BSD]
- - OS/Distribution Version
- - ZeroTier Version [e.g. 1.4.6]
-  
-**Smartphone (please complete the following information):**
- - Device: [e.g. iPhone6]
- - OS: [e.g. iOS8.1]
- - ZeroTier Version [e.g. 1.4.6]
-
- **Embedded & NAS (please complete the following information):**
- - Device: [e.g. Synology, Pi4]
- - OS/Distribution (if applicable)
- - ZeroTier Version [e.g. 1.4.6]
-
-**Additional context**
-- ZeroTier Network Configuration: IPv4 & IPv6 networks defined on your ZeroTier Central
-- Router Config: are you permitting port 9993, uPnP, and NAT-PMP?
-- Firewall Config: are you permitting port 9993 on your OS; setting it to "Private" on Windows?
-- Are you using this at home, in an office, college, etc?
-- Have you tried screaming into your router?