2020-09-14 19:58:29 +00:00
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---
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name: Bugs and Issues
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about: Create a report to help us improve
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title: ''
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labels: NEEDS TRIAGE
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assignees: ''
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---
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# Before filing a Bug Report
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_Using these will ensure you get quicker support, and make this space available for code-related issues. Thank you!_
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- [Knowledge Base](https://zerotier.atlassian.net/wiki/spaces/SD/overview) => Guides and documentation on how to use ZeroTier.
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2021-01-13 17:07:58 +00:00
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- [Discuss Forum](https://discuss.zerotier.com/) => Our discussion forum for users and support to mutually resolve issues & suggest ideas.
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2020-09-14 19:58:29 +00:00
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- [Reddit](https://www.reddit.com/r/zerotier/) => Our subreddit, which we monitor regularly and is fairly active.
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# If you still want to file a Bug Report
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## Required
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- What you expect to be happening.
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- What is actually happening?
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- Any steps to reproduce the error.
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- Any screenshots that would help us out.
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## Additional information
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**Desktop (please complete the following information):**
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- OS: [e.g. Mac, Linux, Windows, BSD]
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- OS/Distribution Version
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- ZeroTier Version [e.g. 1.4.6]
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**Smartphone (please complete the following information):**
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- Device: [e.g. iPhone6]
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- OS: [e.g. iOS8.1]
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- ZeroTier Version [e.g. 1.4.6]
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**Embedded & NAS (please complete the following information):**
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- Device: [e.g. Synology, Pi4]
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- OS/Distribution (if applicable)
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- ZeroTier Version [e.g. 1.4.6]
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**Additional context**
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- ZeroTier Network Configuration: IPv4 & IPv6 networks defined on your ZeroTier Central
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- Router Config: are you permitting port 9993, uPnP, and NAT-PMP?
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- Firewall Config: are you permitting port 9993 on your OS; setting it to "Private" on Windows?
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- Are you using this at home, in an office, college, etc?
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2021-05-28 02:48:01 +00:00
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- Have you tried screaming into your router?
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